About the Role
Baesman Group is looking for a results-driven people-oriented Finishing Operations Manager to lead our Bindery and Mailing (Lettershop) departments. This is a high-impact leadership role for someone who thrives in a fast-paced production environment knows how to build strong teams and uses data to drive results.
This role is not about maintaining the status quo its about raising the bar strengthening accountability and helping take Baesman to the next level of operational excellence.
What Youll Do
Lead & Develop People
Manage coach and mentor a team of bindery and mailing operators and leads.
Build a culture of accountability ownership and continuous improvement.
Conduct effective one-on-ones performance feedback and crucial conversations.
Train and develop team members to strengthen bench strength and succession.
Drive Performance Through Data
Review production quality safety and efficiency reports regularly.
Translate data into clear actions that improve throughput accuracy and service levels.
Track KPIs and hold the team accountable for meeting department and company goals.
Operational Excellence
Oversee daily operations in bindery and mailing to ensure jobs are completed on time within quality standards and at optimal cost.
Partner with Production Quality and Client Services teams to ensure seamless workflow and client satisfaction.
Identify process improvements and lead change initiatives that increase efficiency and reduce waste.
Lead with Courage
Address performance issues head-on with professionalism and respect.
Set clear expectations and follow through consistently.
Create a workplace where feedback is timely honest and focused on growth.
What Were Looking For
Experience
5 years of leadership experience in a print or manufacturing environment preferred. Experience in bindery mailing/lettershop or finishing operations is a plus.
Proven success in training mentoring and developing teams.
Strong experience using production data KPIs and reports to drive decisions and results.
Leadership Style
Confident fair and not afraid to hold people accountable.
Comfortable having difficult or crucial conversations when needed.
Energized by fast-paced environments and changing priorities.
Respected for consistency integrity and follow-through.
Skills
Strong communication and coaching skills.
Organized detail-oriented and action-driven.
Continuous improvement mindset always looking for better ways to work.
Working knowledge of bindery and mailing equipment and workflows is a plus.
Why This Role Matters
This position plays a critical role in Baesmans future. Youll be leading teams that directly impact quality speed and client experienceand shaping a culture that supports growth accountability and pride in craftsmanship.
If youre ready to lead develop people and make a lasting impact we want to talk to you.
Financial wellness is about more than just your salary. Here are the other ways Baesman takes care of our teammates.
Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage in addition to pre-tax flexible spending plans.
Profit-Sharing- Share in Baesmans success. We also offer a 50% matching 401(k) program for up to 6% of your pay.
Paid Time Off- Its important that you take time to recharge. Thats why we offer PTO holiday breaks and employee assistance programs.
Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.
On-site workout facility wellness initiatives and more.
Setting the Standard- Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. Were honored and proud to be recognized.
Baesman is a fourth-generation family-owned business. The same way families grow and change over time so do the opportunities within our organization. We believe in hard work cultivating talent and promoting from within. We strive to help our teammates our clients and our shareholders achieve more than they thought possible.
Baesman is an Equal Opportunity Employer.
Required Experience:
Manager
At Baesman, we're not just in the business of personalized print communiciations and marketing solutions; we're in the business of transforminmg possibilities. Our purpose is deeply rooted in helping our team, clients, and communicty achieve more thanthey thought possible. It's more t ... View more