A division of Harris; Advanced is looking for a Senior Technical Consultant to join their Professional Services team. As a Senior Technical Consultant you will work closely with a great team to provide complex technical installation and implementation support services for clients; including database administration interface consulting report development and configuration of our CIS and Web applications.
This remote role welcomes candidates anywhere in Canada and the US in the Eastern Timezone. Up to 25% of travel in North America is required. A valid passport/visa is needed for travel.
Salary: 70K - 90K
What you will be doing:
Be the primary technician to the configuration of our software suite to meet our clients requirements through the utilization of the applications graphical user interface (GUI) and with the assistance of MS SQL
Participate in discovery sessions with our clients to establish the As-Is and To-Be states of their systems
Work in conjunction / guide with our Conversion team to accurately create various mapping documents
Assist in capturing customers requirements and implementing configurable interfaces through our AIM tool
Assist clients with end-to-end system testing and troubleshooting
Liaise with 3rd party vendors end-users and our clients IT
What we are looking for:
2 - 5 years of experience in customer support / business analysis experience
Programming and/or complex scripting experience (SQL C# PowerShell)
Proven diagnostic and trouble-shooting skills
Working with other technically skilled staff on a multi-disciplinary team
What will make you stand out:
Experience with Crystal Reports
An understanding of object-oriented languages such as C# or Visual Basic
Experience with Utility Billing and CIS applications
Ability to travel at least 25% of the time throughout North America without limitations
What we can offer:
3 weeks vacation and 5 personal days
Comprehensive Medical Dental and Vision coverage from your first day of employment
Employee stock ownership and RRSP matching programs
Lifestyle rewards
Flexible work options
About us:
About Harris:
#LI-remote
Required Experience:
Senior IC
Harris is an acquirer of software businesses. Our focus is to acquire businesses with growth potential, manage them well and build them for the future.