Employee RelationsEEO Program Manager

Agency

Dept of Health and Human Services

Division

SEC OFFICE - HUMAN RESOURCES

Job Classification Title

Agency HR Manager II (NS)

Position Number

Grade

NC21

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

The Division of Human Resources provides comprehensive human resources services for all NCDHHS employees providing support for employees in both divisions and facilities throughout North Carolina.

The position serves as the agencys Employee Relations (ER)/Equal Employment Opportunity (EEO) Program Manager and supervises the ER Consultant Team Supervisor EEO Coordinator and EEO/ER Compliance/Investigator positions reporting to the Senior Deputy Director for the Division of Human Resources. This position will manage the agencys ER and EEO programs and provide various forms of intervention including problem-solving mediation coaching counseling and training to facilitate a more harmonious work environment and ensure balanced and fair treatment of both management and individual employees. The position will manage disciplinary action performance management grievance document/letter approval and reasonable accommodation procedures and processes as well as conduct investigations when needed. This position will provide consultation and subject matter expertise on all ER and EEO policies and procedures as well as serve as a subject matter expert. Position serves as the Agency EEO Officer.

The ER/EEO Program Manager will be responsible for providing direction and operational effectiveness within the ER/EEO functions for the North Carolina Department of Health & Human Services. This position is also responsible for promoting and supporting workplace equal employment opportunity initiatives and collaborating with division leadership to respond to ER-related needs.

Leadership
This position manages and administers all aspects of a wide variety of diverse personnel policies and procedures related to Employee Relations including leading all Discipline and EEO Complaints; and serving as a support for RIF Furlough ADA and Grievances etc. This includes (1) evaluation analysis and decision making related to Employee Relations issues; (2) consultation with Division and Departmental Managers related to Employee Relations issues; (3) review and approval of all suspensions demotions dismissals investigatory placements and separations based on an independent review of the requested action (4) conduct investigations of a sensitive/confidential nature as directed; make decisions related to the course and extent of investigations; (5) consult on the development new or modify existing personnel policy and procedures interpret personnel policy resolve problems and questions related to employee relations and function as a personnel professional for a variety of personnel related issues; (6) review and approve: separations due to unavailability fitness for duty examinations resignations without written notice.

EEO Functions
This position is responsible for the direction of the EEO programs and policies and is charged with administering the provisions of state and federal equal employment opportunity laws and interpretation and application of policies and guidelines pertaining to the prohibition of unlawful discrimination harassment or retaliation in employment on the basis of race color sex (including gender identity sexual orientation and pregnancy) national origin religion age (40 or older) genetic information or disability. The position plans develops and implements the Equal Employment Opportunity Program in the agency which employs workers in a wide variety of positions including administrative professional technical research clerical and trade occupations. The incumbent reviews analyzes investigates monitors counsels and makes recommendations regarding personnel practices as they pertain to employees and applicants rights pertaining to equal employment law; conducts compliance reviews and investigations related to EEO and employee relations; provides remedies for non-compliance; and provides support statewide to facilities and divisions.

DHR Team Membership
As a member of the Human Resources management team this position will participate in the development of the strategic direction of the Human Resources Division in support of the DHHSs strategic plan; develop objectives in support of the strategic direction; ensure that subordinate staff achieve tasks related to objectives; and develop and manage ER/EEO human resources metrics to measure work activities and progress towards reaching objectives.

ER/EEO Guidance
The employee in this position is expected to have the ability to plan prioritize and supervise the work of HR coordinators supervisors consultants and investigators to include training cross training and setting expectations; the ability to interpret and apply personnel and department policies in complex sensitive or new situations as well as to assist in the development of policies and procedures consistent with Office of State Human Resources policies and state and federal laws; the ability to think analytically; to exercise judgment and discretion in the application and development of personnel policies procedures and programs; the ability to effectively communicate both orally and in written form with staff at all levels for the purpose of conducting investigations as well as advising consulting and training managers on various personnel policies in the program area managed; the ability to establish and maintain effective working relationships within and external to the agency to include relationships with DHHS/DOJ General Counsel OSHR and other State agencies; thorough knowledge of personnel and management principles and practices particularly in ER and EEO and particularly as they apply to DHHS programs and organization; considerable knowledge of the State and federal laws and regulations related to ER and EEO as well as the principles best practices and methodology of ER and EEO; considerable knowledge of agency policy directives and guidelines when consulting and advising individuals on personnel policy issues; thorough knowledge of EEO laws and policies; and the ability to analyze data identify problem areas and develop corrective action steps monitor program functions determine appropriate personnel action and to write comprehensive plans and reports.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range $67996 - $132593

Recruitment Range $67996 - $113300

**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours**

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Significant - thorough knowledge of the principles and practices of human resources management specifically in the areas of employee relations and EEO.
• Knowledge of the interpretation and application of federal laws and State HR laws policies and practices governing HR specifically employee relations and EEO.
• Ability to establish and maintain effective working relationships with others; to express ideas clearly and concisely; to exercise good judgment in analyzing situations and making recommendations and/or decisions within delegated level of authority.
• Ability to provide direction and work independently within functional area.
• Demonstrated experience in providing consultation to managers and employees on employee relations EEO and performance management;

This position will close at 11:59 p.m. the night before the end date.

This position is funded in part through Federal Funds

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.
Visit website forState Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 11:59 PM on the closing date.

• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.

• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person Substance Abuse Professional Practice Board etc.) indicated below.

  CONTACT INFORMATION:

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  • Bachelors degree typically in Human Resources or related field from an appropriately accredited institution and at least 5 years of experience in human resources including 2 years of experience in an HR leadership position; or

  • equivalent combination or education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Tandrea Lanae Jones

  Email: