Job Posting Title: Sr Cloud and Infrastructure Technical Program Manager
Location/ Division Specific Information: Austin TX/ Remote USA General Operations/ P05
How will you make an impact
Jabil is a product solutions company providing comprehensive design manufacturing supply chain and product management services. Operating from over 100 facilities in 29 countries Jabil delivers innovative integrated and tailored solutions to customers across a broad range of industries and end-markets such as automotive consumer lifestyle and wearable tech defense and aerospace connected home and building industrial and energy enterprise and infrastructure healthcare mobility packaging and printing.
Jabil is seeking a Sr Technical Program Manager who will directly contribute to the transformative growth within our Global cloud Test Development (GCTD) team in the Cloud Enterprise and Infrastructure (CE&I) division by applying unique and innovative approaches to solving problems within a large-scale production environment.
As a Technical Program Manager at GCTD youll use your technical expertise to lead complex multi-disciplinary manufacturing test projects from start to finish. Youll work with stakeholders to plan requirements identify risks manage project schedules and communicate clearly with cross-functional partners across the company. Youre equally comfortable explaining your teams analyses and recommendations to executives as you are discussing the technical tradeoffs in manufacturing test development with engineers. You will also be responsible for interfacing with internal engineering manufacturing and quality teams and our end customers to ensure the project deliverables meet the rigorous standards of Jabils world-class manufacturing environments.
What will you do
The Technical Program Manager will facilitate and lead test initiatives for a defined customer (internal or external) or user. Provide full accountability for project schedules project management and performance requirements for infrastructure test development and Framework level projects. Some of the key job responsibilities of a Technical Program Manager include:
Requirements Management & Planning
Ensure all NPI test project requirements are accurately captured validated and translated into actionable plans.
Collaborate with stakeholders to clarify objectives technical specifications and deliverables for Infrastructure SUT RUT and GCTD projects.
Develop comprehensive project plans including scope timelines resource allocation and risk mitigation strategies
Project Execution & Delivery-
Drive NPI test project tasks to completion ensuring adherence to schedules quality standards and scope.
Coordinate Infrastructure NRE planning material procurement with third-party suppliers and implementation activities.
Partner with factory teams to ensure readiness for new product introduction and smooth transition to production
Stakeholder Collaboration
Serve as the primary liaison between internal and external customers throughout the project lifecycle.
Facilitate end-to-end engagementfrom initial requirements gathering to factory acceptanceensuring alignment and satisfaction.
Communicate effectively across diverse audiences tailoring updates for technical teams management and customers
Monitoring & Reporting
Review and validate project schedules with functional managers and cross-functional teams.
Track milestones against performance baselines identifying variances and implementing corrective actions.
Provide clear concise status reports highlighting issues resolutions and overall project health
Technical Issue Management
Triage technical bugs and feature requests in collaboration with engineering teams
Prioritize issues based on impact allocate resources and monitor resolution progress
Resource & Capacity Management
Manage GCTD test resource capacity and time tracking for all NPI projects
Optimize resource utilization to meet project demands while maintaining efficiency
Leadership & Continuous Improvement
Ensure overall project success including schedule adherence quality assurance and scope control.
Promote knowledge sharing and best practices across the test department and global facilities.
Mentor and coach team members fostering a culture of collaboration and innovation.
Drive process improvements to enhance project delivery and operational excellence
Communication & Governance
Deliver clear and consistent project updates to stakeholders at all levels.
Ensure compliance with organizational standards policies and governance frameworks
Additional Responsibilities
Participate in strategic planning and contribute to departmental initiatives
Perform other duties as assigned to support organizational goals
How will you get here
Education:
Bachelors degree required
Experience:
Minimum eight (8) years work-related experience required in project management or related discipline
Experience in managing customer relationships and vendor relationships is required
Experience in collaborating with employees in all Jabil facilities and job roles to achieve the desired results is required
Demonstrated proficiency in use of personal computers Microsoft Office products (Project Excel Word and PowerPoint) and e-mail skills is required
Knowledge Skills Abilities:
Comfortable with presentations to Executives both internally and externally
Ability to be flexible adaptable and manage ever changing customer requirements
Knowledge of Jabil operating policies and procedures and/ or willingness to learn and practice is required
Expert knowledge of Jabils culture and guiding principles
Must be adept at navigating the diversified landscape with respect to country cultures company divisions and internal hierarchies.
Excellent verbal and written communication skills
Experience working in a multi-site and multi-cultural environments
Ability to travel both Domestic and/or international up to 25% as required
Preferred Qualifications:
Project Management Professional (PMP) certification preferred
10-15 years experience in project management in a global manufacturing work environment is preferred
Experience with Test Development Network Infrastructure is preferred
An equivalent combination of education training and/or experience will be considered
What Can Jabil Offer You
Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
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Required Experience:
Senior IC
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.