Front Office Specialist II- TCP Katy

Texas Children's Medical Center

Job Location:

Katy, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

We are searching for a Front Office Specialist II - TCP Katy - someone to coordinate and perform the scheduling of patients receive and greet visitors answer and handle incoming calls coordinate the referral process enter accurate billing information into system and transmit accurate claims while working collaboratively with other members of the Healthcare Team.

TCP Katy: 705 S Fry Rd 120 Suite 120 Katy TX 77450

Think youve got what it takes

Ability to provide excellent customer service to act in a professional manner to type to file to use a multi-line telephone computer fax and copier

Knowledge of general office tasks confidentiality medical terminology and managed care referral processes.

Qualifications:

HS diploma or GED

2 years related experience in an office like setting

As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities:

Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles.

Assists patients with check in/check out.

Schedule appointments

Verifies accurate patient demographic information with each visit

Enters data into electronic health record and electronic billing system

Answers telephone within three (3) rings and directs calls per practice protocol.

Enters hospital charges into electronic billing system with 100% accuracy and within timelines established

Balances payments received daily.

Assesses patients eligibility for referral by verifying coverage with payer prior to initiating referral.

Documents eligibility in the electronic health record per practice protocol.

Identifies and documents network providers for appropriate referral.

Notifies provider when no provider in network is available.

Completes paperwork and documentation for authorized referrals within two (2) business days.

Enters referrals into electronic health record within two (2) business days of receiving request from provider.

Assists patients per practice protocol in setting appointments for referred services.

Assists patients per practice protocol who have emergencies or have self-referred without prior authorization.

Required Experience:

DescriptionWe are searching for a Front Office Specialist II - TCP Katy - someone to coordinate and perform the scheduling of patients receive and greet visitors answer and handle incoming calls coordinate the referral process enter accurate billing information into system and transmit accurate clai...