We are seeking a confident and motivated Call Center Representative to join our growing team in Phoenix AZ. This role is ideal for individuals who enjoy communication problem-solving and working in a structured yet dynamic environment. As a key point of contact you will represent our clients with professionalism while delivering a positive and efficient customer experience.
Responsibilities
Handle inbound and outbound calls in a clear courteous and professional manner
Provide accurate information and effective solutions to customers
Maintain detailed and organized call records
Follow established scripts workflows and quality standards
Collaborate with team members to meet daily and weekly performance goals
Ensure compliance with company policies and procedures
Qualifications :
Strong verbal communication skills in English
Ability to remain professional calm and focused in fast-paced situations
Good listening and problem-solving abilities
Basic computer proficiency and ability to navigate multiple systems
Reliable punctual and detail-oriented
Positive attitude and willingness to learn
Additional Information :
Competitive salary ($43000 $47000 per year)
Growth opportunities within a rapidly expanding organization
Supportive team environment with structured training
Stable full-time position
Professional development and skill-building opportunities
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more