Business Analyst
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Description
Why You Should Join ServiceChannel
ServiceChannel is the leading cloud-based platform for facilities management helping more than 500 global brandsincluding Walmart Allbirds CVS Health Bloomin Brands and Under Armoursource manage and pay for repair and maintenance services.
Were a highgrowth late-stage startup with exceptional productmarket fit and a strong peoplefirst culture. Were committed to building an environment where employees can grow professionally and personallya culture recognized on Wealthfronts Career-Launching Companies List for multiple years.
If youre energized by solving complex problems with data collaborating across teams and making a tangible impact on customer and provider experience this role is for you.
What Youll Do As an Analyst on the Marketplace Operations team you will use data to improve provider performance and strengthen overall client health. Youll work with large data sets uncover trends and deliver analytical insights that drive decisions across the business.
In this role you will:
- Build and maintain custom reports that track client and provider performance
- Analyze data to identify root causes of operational challenges and partner with account leaders to develop datadriven solutions
- Enhance internal and external data visualizations including building new dashboards in Looker
- Translate complex data into clear insights and recommendations for senior stakeholders
- Use KPI frameworks to help design and optimize highperforming provider networks
- Drive knowledgebuilding initiatives (e.g. optimizing NTE thresholds improving preventative maintenance strategies)
- Support the rollout of crossfunctional improvement initiatives with analytics and reporting
- Produce timely ad hoc analysis and clientfacing reports
- +3 years of experience in an analyticsfocused role (e.g. operations consulting finance business analytics)
- Strong analytical skills and meticulous attention to detail
- High proficiency in Microsoft Excel
- Ability to translate data into clear narratives that explain not just what is happening but why
- Comfort working independently and taking ownership of your work
- Ability to collaborate effectively with crossfunctional teams
- Intellectual curiosity and enthusiasm for digging into complex data sets
- Experience writing SQL queries
- Familiarity with Looker or other business intelligence tools
Were committed to providing an environment where you can thriveat work and beyond. Our benefits include:
- Competitive compensation
- Flexible timeoff policy
- Comprehensive medical dental and vision insurance
- Life insurance coverage
- 401(k) with company match
- Paid parental leave
- Opportunities for learning growth and career development
- A collaborative supportive team that values work/life balance
- A culture that embraces creativity problemsolving and continuous improvement
#LI-NL1
#LI-Remote
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product d ... View more
