Meeting and events Coordinator
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Job Summary
We are looking for an highly organised customer focused Meetings & Events Coordinator to join our team. This role is central to the planning coordination and delivery of weddings meetings conferences and private events.
The successful candidate will be professional approachable and confident when working with couples and event clients. You will coordinate events from initial enquiry and Proposal through to delivery. This involves working closely with Heads of Departments to ensure excellent communication so that each event is seamless and results in exceptional guest experiences.
This is an excellent opportunity for someone with experience in hospitality events administration or customer service who thrives in a fast-paced environment.
The role is requires a minimum of 3 days however flexibility is required and occasionally additional hours may be required along with availability to work evenings and weekends.
Job Description: Meetings & Events Coordinator
Role Summary
The Meetings & Events Coordinator is responsible for coordinating Meetings Conferences Weddings and Funerals from enquiry to delivery. The role combines event planning administration and invoicing client liaison upselling and support to all departments involved to ensure high service standards and smooth operations.
Key Responsibilities
- Ensure event enquiries are dealt with promptly to maximise conversion.
- Manage events from initial enquiry through to execution
- Conduct show rounds and hold meetings with clients to prepare final details upsell additional services to maximise revenue
- Act as a point of contact for event Clients and Wedding Couples on the day
- Collate event details including room setup catering menus and logistics
- Assist in the preparation and distribute function sheets and ensure all amendments are communicated
- Liaise with all Heads of Department and attend weekly meetings
- Support on-the-day to welcome the client and ensure a smooth handover to Food & Beverage team
- Coordinate non-residential Festive bookings compile booking sheets obtain menu pre orders and collect payments
- Book accommodation for Groups Weddings and Party Nights
- Ensure accurate billing information and invoicing
- Follow up with Clients after events to gain feedback
- Ensure statutory Training is completed as required including Food Safety Health & Safety Fire Licensing and company procedures are followed
Skills & Experience
- Experience in hospitality events administration customer service or sales
- Excellent organisational skills problem solving and attention to detail
- IT literacy and good understanding of Microsoft packages
- Professional confident and customer-focused approach
- Ability to manage multiple priorities in a fast-paced environment
- Good food and beverage knowledge or willingness to learn
- Flexible to work evenings weekends when required
Required Experience:
IC
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
About Us Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, w ... View more
