Italian Customer Advisor Porto, Portugal
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Come and work with us.
Do you want to contribute to an outstanding customer representative service
Are youItaliannative or fluent with strongEnglishcommunication skills
Looking to make your career abroad in a multicultural environment
So we have the perfect opportunity for you!
Your future project: join ourItalian Customer Advisorteam.
As a customer advisor specialist your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship answering customers questions in a courteous friendly and professional manner
- Meet and exceed our customer service quality goals compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role you will need to have:
- Native or proficient level ofItalian(C2)
- Advanced level ofEnglish(at least C1) both verbal and written
- Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal (work on site - Porto)
Benefits.
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here you can improve your quality of life and grow your career.
Apply today!
Required Experience:
Unclear Seniority
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
