Dutch speakers- Customer Advisor- Porto

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 1 hour ago
Vacancies: 1 Vacancy

Job Summary

We are looking for Dutch-speaking Customer Support Specialists currently living in Porto Portugal to join a growing international team in a hybrid work model.

This role is ideal for candidates who are passionate about helping customers and providing high-quality support in a dynamic environment.

Responsibilities

  • Provide customer support in Dutch via phone email and chat

  • Assist customers with product information troubleshooting and general inquiries

  • Resolve issues efficiently while ensuring a positive customer experience

  • Escalate complex cases to the appropriate teams when necessary

  • Maintain accurate records of customer interactions in internal systems

  • Follow company policies and quality standards

Requirements

  • Fluent Dutch (C1/C2 level)

  • Good English level (B2 or higher)

  • Currently living in Porto or nearby areas

  • Previous experience in customer support or contact center roles is a plus

  • Strong communication and problem-solving skills

  • Ability to work in a hybrid model (office remote)

What We Offer

  • Hybrid work model in Porto

  • Competitive salary package

  • International and multicultural work environment

We are looking for Dutch-speaking Customer Support Specialists currently living in Porto Portugal to join a growing international team in a hybrid work model. This role is ideal for candidates who are passionate about helping customers and providing high-quality support in a dynamic environment. Res...
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