HR Business Partner

Lumon is a leading financial services company specialising in foreign exchange and international payments. We are passionate about empowering individuals and businesses to effortlessly manage their overseas transactions. Our mission is to become the worlds most trusted currency partner and this underpins everything we do.

At Lumon we believe in building trust through transparency collaboration and a shared commitment to achieving our goals. With big ambitions and a bold vision Lumon is the ideal place for those with the drive ingenuity and passion to help us reach them.

Whats the role

We are looking for a commercial hands-on and proactive HR Business Partner to support key business units. This is a fast-paced generalist role and will be perfect for somebody who thrives in a dynamic changing environment where no two days are the same.

You will work closely with leaders and the wider people team to attract retain and develop our talent to make a real impact on Lumons growth and culture.

Main Purpose of the role

• Proactively engage with all levels of the workforce to resolve employee relations issues taking appropriate informal or formal steps to resolve disputes and conflicts with corrective actions.

• Monitor and coach managers on performance management to ensure that underperformance is adequately managed and regularly report on performance management activity.

• Coach managers on improving soft skills including communication feedback performance appraisals reward and recognition.

• Ensure probation management is effective and that management are supported in this activity and taking resulting decisions.

• Ensure human resources policies and procedures are current consistent and legally compliant including financial services regulations for the UK and Europe.

• Provide robust support in the delivery of disciplinary and capability procedures to ensure the maintenance of company standards in terms of conduct processes and performance.

• Oversee employee engagement and pulse surveys including analysis and action plans.

• Drive quarterly review cycles ensuring performance goals are in place and having a direct impact on the organisations strategic priorities.

• Partner with Management to support European workforce ensuring compliance with local employment laws payroll requirements work practices and culture.

• Support hiring managers with talent acquisition to define role requirements understand recruitment processes and ongoing talent needs coaching and advising as necessary.

• Periodically support recruitment and selection interview candidates and coach managers on interviewing skills and techniques.

• Contribute to strategic cross-functional projects such as M&A and new country launches.

• Help to shape the evolution of the people agenda and take ownership of assigned projects.

What else do I need to be successful in this role

• Ideally an Associate Member of the CIPD (or equivalent qualification).

• Proven experience in a fast-paced commercial environment preferably partnering within Sales and/or Financial Services.

• A detailed and practical understanding of UK employment law.

• Solid understanding of European employment laws and working practices (currently Spain France Portugal and Italy).

• Confident in dealing with staff at all levels and engendering trust and confidence.

• Able to rapidly grasp complex procedural and complex operational issues and make rapid determinations based upon this information.

• Capable of providing a high level of HR service to operations teams without compromising HR policies or procedures.

• Experience of successfully facilitating disciplinary and grievance processes from start to finish.

• Excellent stakeholder management skills to build strong and collaborative relationships with senior leaders and line managers.

• Strong communication skills both written and verbal.

The interview process

Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!

• 30 minute recruiter call/video

• 30 minute video with hiring manager

• 1 take home brief to be presented

• 1-hour Video interview

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions.

Please also let us know if theres anything we can do to make your application process easier for you because of disability neurodiversity or any other personal reason.