Senior Customer Delivery Consulting Engineer | 100 Remote | LATAM

Join a fast-growing technology services company working at the intersection of networking Join a fast-growing technology services company working at the intersection of networking customer delivery and advanced infrastructure solutions.

About Us

Prometeo Talent is a recruitment firm with a strong presence across the Americas and Europe. We specialize in connecting companies with highly specialized technology professionals.

Were partnering with a global technology services company that supports enterprise and service provider customers in the validation integration and adoption of advanced networking solutions working closely with industry-leading technology partners and Cisco technologies.

About the Role

Were looking for a Senior Customer Delivery Consulting Engineer to support the validation integration and delivery of complex customer-specific network solutions.

This is a highly technical hands-on and customer-facing role ideal for a senior network engineer who enjoys working closely with customers validating designs troubleshooting complex scenarios and ensuring the successful delivery and adoption of next-generation network technologies.

Youll work closely with internal engineering teams solution architects and customer stakeholders to ensure solutions are properly validated and delivered in line with customer requirements.

What You Will Do

• Plan and execute solution validation activities in collaboration with customers and internal stakeholders

• Implement and integrate complex network platforms and technologies in laboratory environments

• Validate architectures develop test plans and document results clearly

• Troubleshoot complex network issues across routing switching VPN and MPLS environments

• Collaborate with engineering teams to identify issues and drive successful solution delivery

• Act as a technical point of contact for customers during solution validation and delivery phases

Requirements (Must-Have)

• 5 years experience working with Catalyst 8ks ASRs and ISR. Plus good understanding and experience with Cisco IOS-XE and IOS-XR

• Strong customer-facing experience comfortable working directly with technical stakeholders

• Hands-on experience troubleshooting complex enterprise or service provider network environments

• Strong understanding and hands-on experience with Cisco IOS-XE and IOS-XR

• Solid understanding of Layer 2 switching Layer 3 routing and routing protocols (OSPF ISIS BGP)

• Practical experience with VPN technologies (IPsec DMVPN IKE/ISAKMP) and MPLS

• Strong understanding of network services such as NAT QoS SNMP and TACACS

• Upper-Intermediate to Advanced English comfortable in customer meetings and technical documentation

Nice to Have

• Basic working knowledge of YANG models configuration management APIs and operational models

• Some experience with automation or orchestration tools (Python Ansible Terraform)

• Experience supporting large-scale enterprise or service provider network deployments

• Familiarity with network management and monitoring tools

• Exposure to solution design concepts such as DMVPN and hub-and-spoke topologies

• CCNA or CCNP level certification

• Experience using industry network testing tools such as Spirent or Ixia

Why Join Us

15 business days of PTO
Company-provided computer
Local holidays
USD 250 monthly allowance for health and mobile expenses
100% remote work
High-impact role supporting customer delivery and validation of advanced network solutions
Collaboration with senior engineering and customer-facing technical teams

What You Will Do

• Plan and execute solution validation activities in collaboration with customers and internal stakeholders

• Implement and integrate complex network platforms and technologies in laboratory environments

• Validate architectures develop test plans and document results clearly

• Troubleshoot complex network issues across routing switching VPN and MPLS environments

• Collaborate with engineering teams to identify issues and drive successful solution delivery

• Act as a technical point of contact for customers during solution validation and delivery phases

Requirements (Must-Have)

• 5 years experience working with Catalyst 8ks ASRs and ISR. Plus good understanding and experience with Cisco IOS-XE and IOS-XR

• Strong customer-facing experience comfortable working directly with technical stakeholders

• Hands-on experience troubleshooting complex enterprise or service provider network environments

• Strong understanding and hands-on experience with Cisco IOS-XE and IOS-XR

• Solid understanding of Layer 2 switching Layer 3 routing and routing protocols (OSPF ISIS BGP)

• Practical experience with VPN technologies (IPsec DMVPN IKE/ISAKMP) and MPLS

• Strong understanding of network services such as NAT QoS SNMP and TACACS

• Upper-Intermediate to Advanced English comfortable in customer meetings and technical documentation

Nice to Have

• Basic working knowledge of YANG models configuration management APIs and operational models

• Some experience with automation or orchestration tools (Python Ansible Terraform)

• Experience supporting large-scale enterprise or service provider network deployments

• Familiarity with network management and monitoring tools

• Exposure to solution design concepts such as DMVPN and hub-and-spoke topologies

• CCNA or CCNP level certification

• Experience using industry network testing tools such as Spirent or Ixia

Why Join Us

15 business days of PTO
Company-provided computer
Local holidays
USD 250 monthly allowance for health and mobile expenses
100% remote work
High-impact role supporting customer delivery and validation of advanced network solutions
Collaboration with senior engineering and customer-facing technical teams