Manager Sales, Account Management, Consumables, INGS
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking a Manager III - Sales to lead the Consumables Account Management team responsible for driving growth and development of high-impact sellers on the marketplace.
The ideal candidate excels in ambiguous environments developing and iterating business strategies that deliver sustainable growth and exceptional seller experiences. This leader should be hands-on detail-oriented maintain relentlessly high standards and operate with an owners mindsetunderstanding the key levers to achieve results through their team. The candidate demonstrates a passion for people leadership and thrives when building developing and guiding high-performing teams.
In this role you will drive strategic business and operational objectives for your Account Management team. You will lead the creation and execution of strategies to achieve business goals by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategies and improving catalog quality. You will actively collaborate with stakeholders including Category Management Fulfillment Finance Product and Advertising teams to align programs and initiatives that identify growth opportunities and drive seller success.
This position is based at Amazon India Bengaluru office.
If you are passionate about growing brands and businesses on Amazon we want to hear from you!
Key job responsibilities
Business Growth
Set goals for your team aligned with organizational objectives
Develop business strategies and identify input metrics that drive growth and improve customer and seller experiences collaborating with cross-functional teams and Amazon programs
Manage and deliver against complex goals where strategy is undefined making tradeoffs between short-term seller needs and long-term strategic investments
Implement and track metrics to measure team success and seller quality using insights to guide work and uncover hidden opportunities
Relationship Management
Build and cultivate strong relationships with sellers in your teams portfolio and internal stakeholders; serve as a trusted advisor and business advocate
Monitor seller satisfaction survey results to investigate positive and negative feedback trends establishing improvement plans and managing Account Manager expectations
Process Excellence
Leverage customer feedback market trends and key metrics to contribute to strategic development of features and programs that accelerate seller growth and improve their Amazon experience
Identify areas of unnecessary process or inefficiencies and work to simplify
Optimize and scale improvements benefiting large customer sets through tools processes and simplified SOPs across multiple organizations developing accountability mechanisms
Leadership
Manage a team of KAM Leads & Account Managers (6-8 total team members)
Act as a thought leader defining success criteria and understanding seller business needs in a dynamic environment contributing to organizational strategic plans and documents
Partner with external teams including Category Management Fulfillment Finance Product and Advertising to align programs and initiatives driving growth
Manage recruiting and hiring efforts across your direct team and broader organization; coach mentor and develop your team
- 6 years of sales management experience
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
- Experience building and managing teams
- Experience planning managing and closing competitive sales efforts and managing deals from negotiation to closing and through delivery
- Experience building customer relationships identifying business opportunities for clients and increasing adoption and utilization of company products
- Bachelors degree
- Experience communicating and presenting to senior leadership
- Experience influencing C-level executives / start-ups
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The ideal candidate excels in ambiguous environments developing and iterating business strategies that deliver sustainable growth and exceptional seller experiences. This leader should be hands-on detail-oriented maintain relentlessly high standards and operate with an owners mindsetunderstanding the key levers to achieve results through their team. The candidate demonstrates a passion for people leadership and thrives when building developing and guiding high-performing teams.
In this role you will drive strategic business and operational objectives for your Account Management team. You will lead the creation and execution of strategies to achieve business goals by focusing on selection expansion leveraging Fulfillment channels for faster delivery developing merchandising strategies and improving catalog quality. You will actively collaborate with stakeholders including Category Management Fulfillment Finance Product and Advertising teams to align programs and initiatives that identify growth opportunities and drive seller success.
This position is based at Amazon India Bengaluru office.
If you are passionate about growing brands and businesses on Amazon we want to hear from you!
Key job responsibilities
Business Growth
Set goals for your team aligned with organizational objectives
Develop business strategies and identify input metrics that drive growth and improve customer and seller experiences collaborating with cross-functional teams and Amazon programs
Manage and deliver against complex goals where strategy is undefined making tradeoffs between short-term seller needs and long-term strategic investments
Implement and track metrics to measure team success and seller quality using insights to guide work and uncover hidden opportunities
Relationship Management
Build and cultivate strong relationships with sellers in your teams portfolio and internal stakeholders; serve as a trusted advisor and business advocate
Monitor seller satisfaction survey results to investigate positive and negative feedback trends establishing improvement plans and managing Account Manager expectations
Process Excellence
Leverage customer feedback market trends and key metrics to contribute to strategic development of features and programs that accelerate seller growth and improve their Amazon experience
Identify areas of unnecessary process or inefficiencies and work to simplify
Optimize and scale improvements benefiting large customer sets through tools processes and simplified SOPs across multiple organizations developing accountability mechanisms
Leadership
Manage a team of KAM Leads & Account Managers (6-8 total team members)
Act as a thought leader defining success criteria and understanding seller business needs in a dynamic environment contributing to organizational strategic plans and documents
Partner with external teams including Category Management Fulfillment Finance Product and Advertising to align programs and initiatives driving growth
Manage recruiting and hiring efforts across your direct team and broader organization; coach mentor and develop your team
- 6 years of sales management experience
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
- Experience building and managing teams
- Experience planning managing and closing competitive sales efforts and managing deals from negotiation to closing and through delivery
- Experience building customer relationships identifying business opportunities for clients and increasing adoption and utilization of company products
- Bachelors degree
- Experience communicating and presenting to senior leadership
- Experience influencing C-level executives / start-ups
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
About Company
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