Social Engineering Red Team Operator

As an Assessments & Exercises Associate in the Cybersecurity and Technology Controls line of business you will contribute significantly to enhancing the firms cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people processes and technology. Design and deploy risk-driven tests and simulations (or manage a highly skilled team that does) and inform analysis to clearly outline this role you will evaluate preventative controls incident response processes and detection capabilities and advise cross-functional teams on security strategy and risk management.

JPMCs Assurance Operations organization is looking to expand its Cybersecurity Red Team with an experienced Social Engineering Operator specializing in phishing and vishing assessments. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments to include social engineering operations like phishing and vishing and will be able to demonstrate a general knowledge of computer networking fundamentals modern threats and vulnerabilities attack methodologies and testing tools related to social engineering. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems which mandates successful completion of enhanced screening including criminal and credit background checks before starting employment and annually thereafter.

Job responsibilities

• Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets
• Continuously update and expand knowledge of emerging social engineering tactics techniques and procedures used by threat actors. Leverage expertise to conduct thorough social engineering assessments. Routinely provide subject matter expertise to enhance the firms educational and training programs
• Produce comprehensive reports detailing cybersecurity and social engineering vulnerabilities threats and mitigation strategies. Effectively communicate complex technical and social engineering-related information to diverse audiences including senior leadership through clear written reports and engaging visual presentations
• Design and execute testing and simulations such as penetration tests technical controls assessments cyber exercises or resiliency simulations and contribute to the development and refinement of assessment methodologies tools and frameworks to ensure alignment with the firms strategy and compliance with regulatory requirements
• Evaluate controls for effectiveness and impact on operational risk as well as opportunities to automate control evaluation
• Collaborate closely with cross-functional teams to develop comprehensive assessment reports including detailed findings risk assessments and remediation recommendations making data-driven decisions that encourage continuous improvement
• Utilize threat intelligence and security research to stay informed about emerging threats vulnerabilities industry best practices and regulations. Apply this knowledge to enhance the firms assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics

Required qualifications capabilities and skills

• 3 years of experience in cybersecurity or resiliency with demonstrated exceptional organizational skills to plan design and coordinate the development of offensive security testing assessments or simulation exercises
• Knowledge of US financial services sector cybersecurity or resiliency organization practices operations risk management processes principles regulations threats risks and incident response methodologies
• Ability to identify systemic security or resiliency issues as they relate to threats vulnerabilities or risks with a focus on recommendations for enhancements or remediation and proficiency in multiple security assessment methodologies (e.g. Open Worldwide Application Security Project (OWASP) Top Ten National Institute of Standards and Technology (NIST) Cybersecurity Framework) offensive testing tools or resiliency testing equivalents
• Experience planning and executing social engineering assessments including phishing vishing smishing pretexting baiting and other tactics
• Understanding of human psychology with a strong knowledge of psychological principles and techniques used to influence and manipulate human behavior
• Excellent communication collaboration and report writing skills with the ability to influence and engage stakeholders across various functions and levels
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Broad experience in multiple businesses or verticals with organizational and cultural understanding of call centers payments processes client service/sales organizations and operational support staff
• The ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience
• Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities threats designs and procedures
• Candidate should have the ability to perform targeted covert security tests with vulnerability identification exploitation and post-exploitation activities

Preferred qualifications capabilities and skills

• Social engineering background (or intelligence law enforcement or similar experience)
• Experience in data analysis and visualization including dashboard development
• Intermediate to advanced knowledge and hands-on experience with scripting with a strong emphasis/proficiency in Python
• Experience with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g. developing video and audio deepfakes etc.)

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