Community Manager
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Community Manager Common House
Location: North Carolina (Multiple Locations)
Type: Full-Time
About Common House
Common House is a contemporary social club designed to cultivate community through shared experiences. We provide our members with unique spaces to work dine and engage blending the professional utility of a modern workspace with the soul and hospitality of a boutique hotel and social club.
The Role: Community Manager
We are seeking a high-energy multifaceted Community Manager to serve as the heartbeat of our House. This isnt just a management role; it is a leadership position that sits at the intersection of hospitality sales and event programming.
The Community Manager is responsible for the member experience and operational excellence but with an added layer of elevated food and beverage service and high-end event execution.
Key Responsibilities
1. Community Engagement & Hospitality
- Foster a warm inclusive and vibrant environment for all members and guests.
- Act as the primary point of contact for member inquiries feedback and conflict resolution.
- Ensure the physical space meets our high standards of aesthetic and functional excellence.
2. Sales & Membership Growth
- Drive club growth by leading tours for prospective members and managing the sales pipeline from inquiry to onboarding.
- Meet monthly membership retention and acquisition targets.
- Identify opportunities for local partnerships that add value to the membership experience.
3. Programming & Event Management
- Curate and execute a monthly calendar of diverse member events (e.g. speaker series wine tastings wellness workshops and networking mixers).
- Coordinate with the food and beverage team to ensure seamless catering and service for all internal and private events.
- Manage event logistics including vendor outreach setup/teardown and marketing.
4. Operations & Team Leadership
- Supervise front-of-house staff to ensure consistent five-star service delivery.
- Manage the clubs operational budget including supplies and programming expenses.
- Utilize CRM and membership software to track data manage billing and analyze community trends.
Qualifications
- Experience: 35 years in community management (coworking) hospitality management (private club Hotel etc)
- The Host Mentality: You possess an intuitive sense of hospitality and know how to make everyone in a room feel seen and welcomed.
- Sales Savvy: Comfortable pitching the value of Common House and closing membership deals.
- Adaptability: You thrive in a fast-paced environment where you might move from a budget meeting to troubleshooting a microphone for a live event in the same hour.
- Local Connection: Deep knowledge of the North Carolina social and professional landscape is a major plus.
Why Common House
- Competitive salary and performance-based bonuses.
- Health dental and vision insurance.
- Complimentary House membership and discounts on food beverage and curated goods.
- The opportunity to shape the social fabric of North Carolinas most dynamic cities.
In exchange for talented skills and contributions Common House offers all employees a dynamic work environment fun co-workers and a competitive salary package. Additionally we also provide our team members a comprehensive benefits package including:
- Diverse and inclusive colleagues
- Generous Health Dental Vision and Reserve Leave Coverage
- 401k Option
- Paid Time Off
- Monthly membership at Common House (and your partner/spouse gets one too!)
- 50% employee discount on food and non-alcoholic purchases
Common House is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex race color age national origin religion physical and mental disability genetic information marital status sexual orientation gender identity/assignment citizenship pregnancy or maternity protected veteran status or any other status prohibited by applicable national federal state or local law.
Required Experience:
IC
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
About Common House: Common House is a gathering space that cultivates community through unique programming, thoughtful design, and diverse style of dining. Today, we have Houses in Richmond’s Arts District and Chattanooga’s Southside, in addition to our flagship location on Charlottes ... View more
