Engagement Manager
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.
Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
Workato Engagement Managers are essential to the growth of our SaaS business and play an integral role in helping organizations leverage and adopt our platform across the enterprise playing a critical role in their integration strategies. As an Engagement Manager you will have ownership of our customers implementation journey from pre-sales to go-live while building trusted customer relationships including C-level.
The primary goal of the Engagement Manager is to help customers generate significant business value from their Workato doing so you will be responsible for earning the right to be a trusted advisor by understanding and managing our customers throughout their lifecycle and driving adoption.
A great Engagement Manager must:
Be a strategic thinker with exceptional enterprise and cross-functional skills
Be customer focused and maintain high customer satisfaction
Demonstrate high energy and have strong sales management experience
Deliver compelling presentations and communicate Workatos POVs to C-level clients.
Ensure clear lines of communication by collaborating cross-functionally with our Sales and Customer Success teams
Success is measured by the growth of customer adoption and our overall SaaS business.
In this role you will also be responsible to:
Complete Workato training and become an expert in our consulting methodologies and practices
Evangelize Workatos ability to deliver business outcomes leveraging our delivery methodology and best practices
Ensure organizational health and customer satisfaction goals as an Engagement Manager
Utilize industry expertise and business acumen to understand a customers motivation business drivers strategic goals objectives and desired business outcomes
Engage customers especially senior stakeholders using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship
Create a compelling vision and clearly communicate our transformative solutions aimed at generating quantifiable success and business value from a customers investment in the Workatos Platform
Develop and manage a territory plan and a personalized account plan for each customer which aligns with their business goals.
Build a strong relationship with the Pre-Sales Sales Customer Success and regional Alliances/Partner organizations that are instrumental to success. You should be able to operate in co-sell model collaborate and build relationships
Be an integral part of hiring and mentoring new Engagement Managers
Contribute to enhance our delivery methodology services practice and industry POVs
Requirements
Qualifications / Experience / Soft Skills
5 years of consultative sales experience with a proven track record of success
4 years experience selling and/or delivering professional services for a strategic consulting firm large scale system integrator or professional services unit within a software company
Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor
Experience growing accounts with large and complex pursuits ($M)
Experience in Enterprise Business Accounts preferred.
Highly collaborative and excels in a complex matrixed environments
Experience in creating outstanding responses to functional and technical elements of RFIs/RFP
Project/account management experience
Team player with strong interpersonal skills
Ability to thrive in a fast-paced high growth and unpredictable environment
REQ ID:
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
A single platform to orchestrate data integration, app connectivity, and process automation across your organization.
