Officer (post level 11) (Job ID 6335)

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: - Applications submitted through any other platform will not be considered. The system allows a maximum of eight attachments. To avoid upload issues we recommend merging some or all documents into fewer files before submitting.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
To ensure your application is complete you must submit ALL documents listed under the inherent requirements as well as the following standard documentation:

A detailed Curriculum Vitae.
Copies of your qualifications or official proof of qualifications obtained (If you hold foreign qualifications please include SAQA accreditation).
A copy of your identity document (South African ID or passport for foreign nationals).
Confirmation of employment in the form of a letter appointment contract service certificate or recent payslip from your current or most recent employer (applicable to external applicants only).

Duties and responsibilities:
Serve as the liaison between Information and Communication Technology Services (ICT) and external developers supplying technical information to support the Institutional Social Support Office (ISSO) digitisation plan.
Monitor the case management system to ensure ongoing functionality; escalate any system challenge to ICT.
Extract and compile monthly case management statistics for integration into ISSO reports.
Optimise the use of Microsoft Office tools for streamlined administration and documentation.
Coordinate with ICT to support application development for all divisional programs including providing consolidated spreadsheets of applicants and supporting documents for panel review.
Manage student delegations for international engagements.
Optimise the use of Blackboard for the Global Citizenship Programme (GCP) pre-departure training.
Coordinate with stakeholders for the successful delivery of pre-departure workshops.
Serve as a key contributor to the Local Organising Committee of the annual UFS Student Well-Being Summit:
- Develop a universal registration process for both internal and external delegates.
- Design an inclusive universally accessible attendance register.
- Maintain detailed delegate records including dietary needs gender identity clothing sizes accessibility requirements and invoices.
Compile and maintain the ISSO bereavement report for submission to the Executive Director: Student Affairs Sport Arts and Culture via SharePoint.
Prepare and consolidate ISSO reports to accurately reflect key activities progress and strategic goals.
Collaborate with the Centre for Teaching and Learning in the production and implementation of The Lekgotla Podcast: The Mens Well-being Podcast.
Coordinate with institutional units where required: HIV Unit Protection Services Student Counselling Kovsie Sport & Arts Housing and Residence Affairs and any other relevant department.
Carry out additional duties as delegated by the Head of Department.
Collaborate with the Department of Communication and Marketing (DCM) to keep the ISSO and Executive Director: Student Affairs Sport Arts and Culturewebpages up to date with relevant content.
Coordinate ISSOs social media presence in partnership with DCM ensuring regular content updates and engagement.
Ensure all branding and communications comply with UFS branding guidelines.
Develop and maintain ISSO newsletter publications.

Inherent requirements:
A Bachelors degree or an Advanced Diploma/ degree/Postgraduate Certificate on NQF Level 7 in an IT-related field.
A minimum of two (2) years relevant working experience of which one (1) year must have been in Higher Education within an IT-related environment.
A valid drivers license (attach a copy) with one year of driving experience.

Recommendations:
Knowledge of university systems policies procedures.
Advanced project management experience.
Knowledge of the content management system and cloud platforms

Required competencies:
Results Orientated:
- The ability to cope with a frequently changing environment and to adapt to evolving situations.
- The ability to deal calmly and effectively with high stress situations.
Strategic Thinking:
- The ability to deal with several activities at a time.
- The ability to plan work and to follow plans.
Business Acumen:
- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.
Leading:
- The ability to lead take charge of situations and offer opinions and directions to others.
- The ability to be cooperative with others display a good-natured attitude and encourage people to work together.
Building Coalitions:
- The ability to be sensitive and understanding to the needs and feelings of others.
- The ability to interact with others and establish personal connections with people.

Assumption of duties:
As soon as possible

Closing date:
1 February 2026

Salary:
The annual remuneration package including benefits is R 447323.31 R 562750.48 per annum depending on the budget available for the position relevant work experience and qualifications.

Fringe benefits:
(Subject to specific conditions): pension scheme medical aid scheme group life insurance housing allowance leave and sick leave service bonus and study benefits.

Enquiries:
For enquiries please feel free to contact or email or Additionally kindly contact /7659 for assistance.

General:
The UFS is a designated employer and is committed to the pursuit of excellence diversity and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at: EEA13ReportUNIVERSITY OF THE FREE STATE FINAL SEP

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications you may assume that your application was unsuccessful.