Quality and Training Supervisor (On-Site)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are actively seeking a Quality and Training Supervisor for our South Windsor facility.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

Quality Operations

• Lead quality investigations and root-cause analyses

• Prepare accurate timely quality reports and communicate trends

• Support internal audits and ensure compliance readiness

• Oversee inspection processes and verify adherence to quality standards

• Partner with operations to drive continuous improvement initiatives

• Leadership & Team Development

• Provide leadership coaching and support for quality team members

• Promote a culture of accountability high performance and continuous learning

Training & Development

• Lead development delivery and oversight of quality and operational training programs

• Maintain and update training materials SOPs work instructions and certification requirements

• Conduct training needs assessments using audit results and performance data

• Collaborate with operational managers to ensure training programs meet expectations regulatory requirements and operational goals

• Evaluate training effectiveness and implement improvements

• Coordinate training rollout across multiple shifts and departments

• Facilitate group training hands on demonstrations and one on one coaching

• Track training completion and maintain accurate training compliance records

Qualifications

• 13 years of experience in quality assurance or operational quality

• Strong investigative analytical and technical writing skills

• Working knowledge of auditing principles and inspection processes

• Experience with quality tools such as 5 Why Fishbone LEAN Six Sigma etc.

• Preferred Qualifications

• Previous supervisory experience

• Experience in manufacturing logistics or service quality environments

• Certifications such as CQT CQI or Six Sigma LEAN

• Familiarity with ISO standards or related quality frameworks

• Experience using AI driven tools to strengthen quality investigations and decision making

• Bachelors degree in quality Engineering Operations or equivalent experience

• Experience developing or updating SOPs work instructions and training documents

Shift: Monday - Friday 4:00 PM - 12:00 AM

The salary range for this position is: $65000 - $75000 annual. Bonus Eligible.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Benefits Information:Please visit more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.