General Manager Booking Office 1869
Share
Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Let your passion for discovery become a career. Explore discover share and inspire at St. Pancras London
The St. Pancras London Autograph Collection is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of Londons landmark buildings it is where modern lifestyle and luxury experiences create new stories built upon those from the past.
St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars unwind at the serene St. Pancras Spa or host events in elegant meeting rooms including the historic Ladies Smoking Room. Ideally located beside St. Pancras International the hotel is a gateway to memorable experiences in the heart of Kings Cross. From its Grand Staircase to its world-class service St. Pancras London is more than a place to stay its a place to belong grow and be part of something extraordinary.
Position Summary:
Under the general guidance of the F&B Director you are responsible for overseeing all aspects of Booking Office 1869 Summer terrace & Mi&Me operations ensuring exceptional service operational excellence and alignment with the hotels brand standards. You will lead your team to deliver consistent luxury-level experiences while driving revenue maintaining cost controls and cultivating a strong people culture. Marketing ideas to promote business maintaining low levels of employee turnover through an inspiration people culture maintain revenue and payroll budgets and meet budgeted productivity while keeping this area of the hotel an aspiration venue.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development you will have access to an array of perks and discounts including:
- 31 days holiday (including Bank Holidays) with increasing entitlement based on length of service.
- Annual Bonus determined by personal and business performance.
- Private Medical Health coverage.
- Pension scheme participation.
- Life Assurance coverage.
- Annual Performance Review pay adjustments.
- Complimentary Gym and spa access.
- Free meals while at work.
- Dry-cleaning service availability.
- Complimentary enrolment in BenefitHub granting unlimited deals from various retailers and more.
- 50% discount at any of the St Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays room upgrades gift shop purchases and F&B across 130 countries.
- Travel ticket season loan.
- Cycle to work scheme.
- Employee Assistance Programme access.
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations among many other benefit
Responsibilities:Heres what your journey with us entails
- Foster a positive engaged and high-performing team culture.
- Deliver daily shift briefs and ensure consistent communication.
- Support recruitment onboarding training and development of team members.
- Manage rotas holidays and labour costs in line with business needs.
- Conduct performance reviews and support career development.
- Champion guest engagement name usage and service excellence.
- Contribute creative ideas to enhance guest experience and operational efficiency.
- Collaborate with Marketing PR and external partners to elevate the venues profile.
- Stay informed on industry trends competitors and market shifts.
- Curate programming events and initiatives that keep the venue relevant and aspirational.
- Represent the business during show-rounds client visits and community engagements
Join Our Team:Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality If you thrive in a fast-paced environment and are passionate about making a difference we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Director
Key Skills
- Office Manager Experience
- Microsoft Office
- Management Experience
- QuickBooks
- Accounting
- Office Experience
- Dental Office Experience
- Payroll
- Administrative Experience
- Eaglesoft
- Human Resources
- Bookkeeping
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
