Vice President, Operations Americas
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Job Location:
Bethesda, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Vice President of Operations for the Americas is a key member of the senior leadership team responsible for overseeing the operational performance & strategy for operating and new properties within the Americas region. This individual will drive excellence in guest experience financial performance brand standards owner relations and property-level leadership across the collection ensuring each destination delivers the distinctively one of a kind Auberge experience.
Operational Oversight:
Strategic operational oversight of assigned properties ensuring alignment with Auberges brand values and standards of excellence.
Collaborate closely with each property General Managers and performance team to optimize guest satisfaction operational efficiency and profitability.
Monitor and improve key performance indicators including ADR RevPAR GOP NPS employee engagement and quality assurance scores.
Oversee owner relations with all stakeholders earning trust and building confidence.
Responsible for the key areas that contribute to the positioning and strategy of an opening or property transitioning into the collection
Analyze market trends and competitive landscapes to inform strategy and decision-making.
Strategic Leadership:
Support the development and execution of long-term strategies to grow revenue increase profitability and maintain industry-leading guest service.
Participate in the planning and opening of new properties ensuring smooth integration and operational excellence from day one.
Partner with key departments Wellbeing and Food & Beverage to drive performance ensure consistent processes and experiences
Talent Development:
Mentor and develop property-level leadership teams fostering a high-performance culture focused on continuous improvement.
Active involvement in identifying and selecting key leadership (General Manager) for the region
Champion Auberges people-first philosophy by building an inclusive and empowering work environment.
Brand Stewardship:
Ensure consistent delivery of the Auberge brand experience across all properties while respecting and enhancing each propertys unique character and story.
Partner with Marketing and Experience teams to enhance guest journeys and drive guest loyalty
Financial Management:
Review and analyze property P&Ls budgets and forecasts.
Drive margin improvement and operational efficiencies while maintaining luxury service standards.
Cross-Functional Collaboration:
Serve as a key liaison between property operations and corporate departments including Finance HR Marketing Culinary and Design.
Work with Development teams on pre-opening planning renovations and capital projects.
Qualifications :
15 years of progressive leadership experience in luxury hospitality operations with multi-property responsibility preferred.
Deep understanding of luxury hotel and resort operations with a track record of delivering exceptional guest experiences and strong financial results.
Inspirational leader with strong interpersonal and communication skills.
Proven ability to mentor and develop high-performing teams in a values-driven culture.
Experience within luxury residential operational oversight
Willingness to travel extensively to properties across the portfolio approximately 60% travel throughout the Americas
Bachelors degree in Hospitality Management Business or related field; advanced degree a plus.
Ability to live and work within the United States without sponsorship
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @Auberge and #AlwaysAuberge.
About Friedkin
Friedkin is a privately held family of global brands spanning automotive entertainment hospitality investments and sports.
Founded in 1969 and headquartered in Houston Texas the company is led by Chief Executive Dan Friedkin and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota 30WEST Accelerated Solutions Group AS Roma Ascent Automotive Group Auberge Collection Congaree Copilot Capital Diamond Creek Everton Football Club GSFSGroup Imperative Entertainment Legendary Expeditions NEON Northside Lexus Pursuit Sports The Friedkin Group International USAL and Westside Lexus.
For more information please visit .
Auberge Collection LLC is an Equal Opportunity Employer M/F/D/V. Auberge Collection LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Auberge Collection LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
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