VIP Service Representative
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Job Location:
Biloxi, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Provide VIP service and amenities to premium players. Support property and marketing
initiatives through guest service telemarketing and other tasks as assigned.
Greet guests and provide information to preferred customers at the hotel or
VIP services desk in person and by telephone. Stay abreast of all special
events tournaments property features and the like.
Handle telephone inquiries
Operate hotel reservation system to check guests in and out of the hotel and
process payments.
Access computerized slot and pit tracking systems as directed by casino
marketing or other authorized management.
Enter hotel reservations into computer system analyze play and determine
level of comp privileges.
Prepare VIP Lounge: make coffee stock refrigerator monitor lounge food and
beverage and notify kitchen when replenishment is needed maintain
organized and orderly work area.
Assist guests with special requests.
Assist with/participate in marketing events as needed.
Miscellaneous duties as assigned.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Apprentice
- Bricklayer
- Airport
- Jni
- Airlines
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
