Medical Front Desk Salmon Creek Lab

Vancouver Clinic is looking for a Front Desk Representative to join our Lab team!

To be successful in this role you will need a friendly demeanor great attitude and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families collecting co-pays obtaining and completing insurance information answering phone calls scheduling appointments. If you have the ability to multitask work well with others as part of a team and can maintain a positive attitude while working in a fast-paced environment we want you on our team!

Must have excellent attendance! Consistent dependable and predictable attendance is crucial in helping us fulfill our mission of providing high-quality compassionate care. We require our employees to adhere to our attendance standards as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Location: Salmon Creek 2525 NE 139th St Vancouver WA 98686

Full-Time Schedule: Full time Mon-Fri 40 hrs/week.

*Two schedule options available* 8am-5pm OR 8:30am-5:30pm

Compensation: Hiring range starts at $18.00/hour and goes up based on evaluation of experience. Base Medical Dental and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.

Requirements:

• High School Diploma or equivalent required.

• Minimum of 1 year of customer service experience required.

• Minimum of 1 year of medical front office experience preferred.

• Experience with Epic preferred.

• Excellent phone skills and customer service behaviors.

• Strong computer keyboarding skills required.

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations reproductive health end-of-life decision-making and gender affirming treatment. The ability to work with or without reasonable accommodation with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.

Pay Range:

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties responsibilities and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical dental vision life insurance AD&D long term disability health savings account flexible spending account employee assistance program and multiple supplemental benefits (voluntary life critical illness accident hospital indemnity identity theft protection legal services etc.). We also offer a 401k retirement plan along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department position type primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race color gender disability veteran military status religion age creed national origin gender identity or expression sexual orientation marital status genetic information or any other basis prohibited by local state or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.