Investigator 4 Supervisor

Thurston County, WA - USA

Yearly Salary: $ 73284 - 96144

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

This position is open to ESD internal employees only

The incumbent in this position may be required to report to location on occasion.

The ideal candidate brings a strong investigative background and a depth of knowledge in paid leave laws and policies paired with the ability to translate complex requirements into clear actionable guidance. They demonstrate process-driven investigative skills produce concise and accurate written findings and effectively mentor investigators through complex fraud cases. This leader excels in directing statewide investigative operations strengthening program integrity and fostering a high-performing team committed to protecting the UI and PFML Trust Funds.

The mission of the Customer Compliance Fraud Unit is to protect the integrity of the Unemployment Insurance and Paid Family and Medical Leave Trust Funds by preventing and detecting financial losses due to fraud or malfeasance. The Supervisors of Fraud Investigations direct the statewide program of investigation for the Washington State Employment Security Department and are responsible for planning developing implementing and directing investigative activities. The positions provide expert guidance and consultation to the Fraud Manager agency investigative teams legal counsel and public and private entities.

Duties

Supervise mentor and coach senior and journey level professional investigators paraprofessionals and clerical positions.

Direct activities of investigators and plans develops and implements local and statewide investigations.
Direct the program development planning coordination implementation monitoring and evaluation activities of the Fraud Investigation units.

Serve as senior-level program specialist on unemployment insurance or paid family and medical leave fraud investigation programs operational policy and investigative procedures and techniques.

Collaborate in the development and implementation of program policies and procedures; develop and provide guidance to create a successful environment.
Provide guidance and consultation to investigators regarding complex investigations.

Investigate cases of possible unemployment insurance or paid family and medical leave fraud against their respective Trust Funds.

Investigate complex cases of identity theft or fraud involving all work streams under the purview of the Customer Compliance Investigations Unit.
Review completed reports for accuracy clarity appropriate fact-finding as well as compliance with established policy and procedures.

Train and provide technical assistance to employers claimants and agency staff.

Qualifications

Required Qualifications:

Option 1: Six (6) years of experience as an investigator with a criminal justice government agency or private organization or other directly allied field. Four (4) years must include field experience.

Option 2: Four (4) years of experience as an Investigator 3. AND One (1) year of supervisory experience.

Option 3: Five (5) years of experience conducting case analysis pre-sentence investigations or criminal investigations for a criminal justice agency court or a quasi-judicial body. Three (3) years must include providing case management of individuals convicted of felony crimes. Equivalent education/experience.

Note: Two (2) years of related college-level course work may be substituted for one year of experience.

Required equity competencies:

The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

The required experience includes:

Fraud Detection Ability to analyze digital evidence; Proficiency in cybercrime investigation and regulatory compliance.
Program Oversight Ability to evaluate program effectiveness; Proficiency in performance measurement and continuous improvement
Policy Development Ability to draft and implement policies Proficiency in organizational management and written communication.
Innovation Leadership Ability to introduce new practices; Proficiency in training and technical expertise.
Strategic Guidance Ability to analyze fraud cases; Proficiency in advisory and decision-making skills.
Team Leadership Ability to lead and mentor staff Proficiency in coaching and performance management.
Operational Flexibility Ability to adapt to varied tasks; Proficiency in technical knowledge and continuity practices.
Adaptability Ability to problem-solve effectively; Proficiency in teamwork and adjusting to priorities.

Preferred/Desired Qualifications:

Knowledge of methods principles and techniques of criminal and civil investigations; including interviewing techniques rules of evidence chain of customer of evidence.
Experience in investigative report writing.
Ability to interpret and apply Washington State statutes and federal and state regulations to investigations.
Ability to communicate effectively as needed to perform the essential functions of the position.
Ability to exercise mature judgement in a wide variety of public contacts.

To request a detailed position description click Investigator 4 - Supervisor PD

Special Requirements/Conditions of Employment:

Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.
Within six months of employment must complete Fraud Investigator certification through the National Association of State Workforce Agencies (NASWA)

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally we ask that you not include photographs or external links within your documents.Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Please submit your Cover Letter and Resume with your Online Application through the Add Attachments field. A resume will not substitute for the work experience section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as see attachments may be considered incomplete.

Supplemental Information

Ouragencys mission and valuesdrive every decision that we make determine how we interact with others and are at the core of who we are. We value Access Love Belonging Equity and Stewardship. We understand that a work environment that respects your work/life balance is key; thats why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support value and trust our employees are empowered to grow and develop into their best self.

Opportunity for All

We strive to create a working environment that includes and respects cultural ethnic racial religious sexual orientation and gender identity diversity. Women racial and ethnic minorities people with disabilities people over 40 years of age people with religious beliefs veterans or people with military status and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process if you need this job announcement in an alternate format or if you have general questions about this opportunity please contact or at 360.480.4514 or the Talent Acquisition Team prior to the position closing. If you are having technical difficulties creating accessing or completing your application please contact or or toll free Washington Relay 711.

This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

**This Organization Participates in E-Verify**

Required Experience:

Manager

DescriptionThis position is open to ESD internal employees onlyThe incumbent in this position may be required to report to location on occasion.The ideal candidate brings a strong investigative background and a depth of knowledge in paid leave laws and policies paired with the ability to translate c...