Contact Centre Agent – German & English
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Contact Centre Agent German (C2) & English (C1) Malta (On-site)
Looking for an international contact centre role with clear salary progression strong bonuses and relocation support
Join a professional on-site contact centre team in Malta and build long-term career stability.
Position Details
Location: Malta (On-site)
Start Date: 15 February 2026
Eligibility: Local candidates and candidates currently abroad
Working Hours
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Monday Friday
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Between 09:00 18:30
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8-hour shifts on a rotational basis
Salary Progression (Contact Centre Agent Rates)
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Month 1: 5.60 / hour
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Month 2: 8.10 / hour
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After probation: 8.50 / hour
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After 12 months: 8.75 / hour (performance-based)
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After 18 months: 9.20 / hour (performance-based)
Additional Benefits
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Performance Bonus: up to 2000 per year
(pro-rated quarterly eligible after 6-month probation) -
Language Allowance: 250 per month
(eligible after training period) -
Relocation Allowance: 2000
(paid after 1 month of employment)
Requirements
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German: C2 level (mandatory)
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English: C1 level
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Excellent communication and customer service skills
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Comfortable working in a contact centre environment
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Willingness to work on-site in Malta
Role Overview
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Handle inbound customer inquiries via phone and digital channels
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Provide accurate information and resolve issues efficiently
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Follow internal procedures and quality standards
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Deliver a professional and positive customer experience
Why Apply
Clear salary growth and bonus structure
Relocation support for candidates abroad
Weekday-only working schedule
International work environment in Malta
If you are fluent in German and English and ready for an on-site contact centre role in Malta apply now!
Key Skills
- Gems Jewellery
- General Services
- Account Development
- Animation
- Customer Care Service
- Blackberry
