Application Support & Device Integration Specialist
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Job Location:
Ramsey, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
One of our clients medical devices and services company is looking for an enthusiastic Application Support & Device Integration Specialist.
** Must be authorized to work in US for ANY EMPLOYER.
No H1 Visa supportfor this position.
The Location is Northern New Jersey this hybrid commute.
Permanent position with great benefits. Salary range 90 - 105K
Hybrid commute - 2/3 days Home/ be weeks home/office rotation.
Application Support and Device Integration Specialist
Role:
The Applications Support & Device Integration Specialist plays a critical role in ensuring companys devices applications and systems integrate seamlessly into hospital IT environments.
This position provides technical support to customers and internal teams troubleshoots application and connectivity issues and collaborates cross-functionally to support both existing products and new technology deployments.
This role is ideal for someone who enjoys solving complex technical problems working at the intersection of healthcare technology and IT systems and partnering with diverse stakeholders to ensure reliable real-world system performance.
Requirements and Skills
Bachelors degree in Computer Science Information Systems or a related field or equivalent practical experienceExperience in application support systems support or a related technical role
Strong understanding of operating systems networking fundamentals (TCP/IP routing switching) and system connectivity
Hands-on experience with virtualization technologies such as VMware
Working knowledge of Active Directory concepts including authentication and access management
Experience with at least one programming or scripting language (e.g. Python JavaScript VBScript)
Familiarity with healthcare system integrations is a plus; basic HL7 knowledge is beneficial but not required
Demonstrated ability and willingness to learn healthcare interoperability standards such as HL7
Experience creating clear structured technical documentation
Functions:
Provide remote technical support to customers and internal teams across companys applications and integrated devicesSupport device application and system integrations including troubleshooting data flow and connectivity issues
Assist with configuration testing and deployment of new applications and integrated solutions
Support virtualized environments (e.g. VMware) and help integrate company applications within customer IT infrastructures
Assist with integrations involving hospital Active Directory environments including authentication and access considerations
Collaborate with hospital IT teams vendors and internal partners to resolve complex technical issues
Analyze and resolve application system virtualization and network-related incidents
Conduct technical product training sessions for internal teams and customers as needed
Create review and maintain technical documentation guides and case records
Investigate field-reported issues and partner with Engineering Quality and Manufacturing on corrective actions
Participate in project teams for new and existing products representing Service and providing technical input
Document all activities and manage technical support cases in companys case management system
Required Experience:
IC
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
