Engineering Manager, Core Platform

Charlie Health

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: $ 185000 - 265000
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Why Charlie Health

Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.

About the Role

As the Engineering Manager Core Platform you will lead a team of Platform Engineers driving execution at a high level while fostering a culture of trust empathy and technical excellence. The Core Platform team is responsible for improving developer productivity AI tooling observability shared services and code quality in our core systems. Your work will directly shape how quickly we can turn ideas into impact for patients.

You will help transform behavioral health care by building the platform behind our care model. You will provide structured execution clear prioritization and alignment with business needs. As a hands-on leader you will lead sprint ceremonies roadmap planning provide mentorship remove blockers contribute technically as needed and create a culture of execution and continuous improvement. You will partner with leaders in our Engineering Data and ML teams and define a vision for our Core Platform team.

Were a team of passionate forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If youre inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way apply today.

Responsibilities

  • Manage and mentor a growing team of Platform Engineers; foster a culture of technical excellence accountability and continuous improvement
  • Lead execution ensuring the team delivers high-quality reliable solutions aligned with business priorities including leading sprint ceremonies and roadmapping
  • Own the teams roadmap balancing near-term developer pain with long-term architectural investments
  • Hire and develop a high-performing team through strong onboarding coaching and performance management
  • Build and maintain shared application capabilities including libraries services frameworks and internal tooling
  • Establish clear platform boundaries and contracts to avoid service sprawl and reduce cognitive load for product teams
  • Measure impact using outcomes like developer velocity onboarding time reliability codebase health and platform adoption
  • Identify bottlenecks and implement improvements to team workflows tools and development practices
  • Work with Product and Engineering to sequence and deliver incremental architectural improvements without impacting feature development
  • Own AI tooling adoption and best practices across Engineering

Requirements

  • 2 years managing and mentoring Platform Engineers with a focus on execution and delivery and 6 years of engineering experience total
  • Proven ability to drive team operations including sprint ceremonies roadmap planning and prioritization
  • Proficiency in one or more programming languages (Python preferred) with the ability to guide and review technical work
  • Experience being an effective cross-functional partner with Product Engineering Machine Learning and Analytics aligning work with business goals
  • Clear concise communicator who can translate complex technical concepts for non-technical stakeholders
  • Comfortable navigating ambiguity breaking down complex problems and driving iterative solutions
  • Committed people leader with a history of coaching talent and fostering a high-performance inclusive team culture

Nice to Haves

  • Experience leading a Core Services or Developer Experience team
  • Familiarity with SPACE and DORA metrics
  • Experience measuring AI developer tooling impact

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time exempt employees. Read more about our benefits here.

Compensation:

  • NYC-based candidates: $185000 - $265000
  • Remote candidates (outside NYC): $185000 - $225000

Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. Further cash compensation is only part of the total compensation package which depending on the position may include stock options and other Charlie Health-sponsored benefits.

#LI-HYBRID #LI-REMOTE

Our Values

  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & dont give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.

Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.

At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.

By clicking Submit application below you agree to Charlie HealthsandTerms of Service.

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Required Experience:

Manager

Why Charlie HealthMillions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare ca...
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Key Skills

  • Hospitality Experience
  • Go
  • Management Experience
  • React
  • Redux
  • Node.js
  • AWS
  • Mechanical Engineering
  • Team Management
  • Leadership Experience
  • Mentoring
  • Distributed Systems

About Company

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Charlie Health's virtual treatment programs create long-term healing and connection for teens and adults struggling with their mental health.

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