Business Analyst (Intermediate) 0180-2716

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.

Description

Candidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow.
They should also have a broad knowledge of multiple technology domains including network infrastructure and application architecture as well as a good understanding of ITIL processes and the part Configuration Management plays in service delivery.
The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Business Analysis and how it relates to SDLC within the ITIL framework.

Skills:

ServiceNow CMDB data model (CSDM)
ServiceNow ITSM ITOM discovery and amp; Service Mapping
ServiceNow Agile 2.0
ServiceNow ServicePortal
Business application architecture
Familiarity with Infrastructure (Windows Server Linux) Virtualisation (VMware Hyper-V) and Network architecture (switches routers firewalls OSI network model)
Ability to discuss requirements and troubleshoot with Business Analysts Scrum Masters and Engineers.

Must Haves:

5 year experience ServiceNow ITSM ITOM discovery and amp; Service Mapping
5 year experience ServiceNow Agile 2.0

HM Note: This hybrid contract role is three (3) days in office. Candidate resumes must include first and last name email and telephone contact information.DescriptionCandidates for this role should have at least 5 years of experience in Business Analysis using ServiceNow.They should also have a broa...