Client Systems Technician
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Job Location:
Mary Esther, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing building securing and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. We are currently seeking a Client Systems Technician to work in a collaborative and innovative environment support Air Force Special Operations Command (AFSOC). This is an amazing opportunity to directly support global Command and Control Mission Support (C2MS) program. You will be a critical part of the Network/System Administration team maintaining the C2MS Clients on-prem at our Florida location.
Essential Functions and Job Responsibilities
- Responsible for resolving IT hardware and software infrastructure (clients networks security etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware software or system functional specifications.
- Analyzes troubleshoots and resolves issues with IT infrastructure including user systems client configurations storage and network connectivity.
- Provides system administration for assigned infrastructure and establishes and maintains security (patches STIGs updatesetc) and ensures continued client services.
- Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.
- Supports new software and infrastructure projects.
- Maintains all configuration documentation for assigned infrastructure.
Minimum Requirements
- Active T3 investigation with the ability to obtain and maintain necessary security clearances as required for access to classified information.
- Active CompTIA Security certification.
- 1-3 years of experience in hands-on network / system administration.
- Knowledge of Special Operations SOCOM and C4ISR systems and networks.
- Knowledge of DoD information assurance policy and regulatory requirements.
- Knowledge of and experience in Local Area Network (LAN) design operation maintenance troubleshooting and sustainment.
- Experience with industry standard core services and infrastructure (such as Information Technology Infrastructure Library (ITIL)).
- Knowledge in some of the following; Windows 10; Windows PowerShell Windows Server 20XX; network hardware (CISCO Aruba Juniper HP) virtual machines and environments (VMWARE VCENTER VSPHERE) network monitoring tools (Splunk Solarwinds Snort Wireshark) HBSS tools McAfee.
Physical Demands
- Ability to lift 35 lbs without assistance.
Company Benefits
PSI offers full-time benefits eligible employees a competitive total compensation package that includes paid leave and options for employer sponsored group medical dental vision short-term and long-term disability life insurance AD&D coverage legal services identity theft and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical dental and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses certifications and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions including but not limited to recruiting hiring training promotion compensation benefits and termination are made without regard to race color religion age sex sexual orientation pregnancy gender identity genetic information national origin citizenship status veteran status protected veteran status disability or any other characteristic protected by applicable federal state or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Human Resources by emailing or by dialing .
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Planned Systems International proactively understands the needs of customers and then dedicates our capabilities to providing innovative and effective Information Technology solutions.
