In this role you will craft clear compelling content that educates engages and motivates usersranging from onboarding guides and enablement toolkits to email/SMS flows and campaign narratives. Your work will translate product features into straightforward actionable guidance that drives measurable activation adoption and ongoing engagement.
How You Will Contribute
Create and maintain highquality platform documentationincluding guides FAQs articles toolkits and inapp copythat empowers users to onboard and succeed independently.
Design and execute targeted email and SMS campaigns that drive onboarding activation engagement and reengagement across the user lifecycle.
Translate complex product features and workflows into clear compelling narratives and microcopy that support user understanding and adoption.
Collaborate closely with Customer Success and Activation teams to identify recurring user needs and develop scalable selfserve content solutions.
Uphold and refine the voice tone and messaging that reflect Be The Peoples mission and brand identity.
Use analytics testing and user insights to continuously improve contentrunning A/B tests across subject lines flows and formats to optimize performance.
Manage content calendars and contribute to performance dashboards to ensure alignment visibility and ongoing improvement.
What You Will Bring
36 years of content UX writing or product communications experience (product/content strategist preferred).
Excellent writing and editing skills; ability to simplify complex workflows for non-technical users.
Comfortable with email/SMS platforms (e.g. Braze Mailchimp) CMS and basic analytics.
Experience with user education onboarding flows and performance measurement.
Collaborative detail-oriented andbrand savvy.
Enthusiasm to contribute to Stand Togethers vision and principled approach to solving problems and a commitment to stewarding our culture which champions values including transformation and innovation entrepreneurialism humility and respect.
A meaningful career: Join a passionate community of over 1500 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover develop and apply their unique talents.
Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities allowing you to share in the success you help drive.
Our Values:Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management (PBM) a framework guided by the principles that drive human progress such as dignity openness and bottom-up empowerment. PBM empowers our employees to be entrepreneurial to innovate and to continually drive transformation.
We believe diversity fuels creativity broadens knowledge and helps drive success and that is why were proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty dignity respect and sensitivity.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Stand Together is a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems from education to the economy broken communities and toxic division among dozens of other pressing issues. We provide our partners with access to resources inc...
In this role you will craft clear compelling content that educates engages and motivates usersranging from onboarding guides and enablement toolkits to email/SMS flows and campaign narratives. Your work will translate product features into straightforward actionable guidance that drives measurable activation adoption and ongoing engagement.
How You Will Contribute
Create and maintain highquality platform documentationincluding guides FAQs articles toolkits and inapp copythat empowers users to onboard and succeed independently.
Design and execute targeted email and SMS campaigns that drive onboarding activation engagement and reengagement across the user lifecycle.
Translate complex product features and workflows into clear compelling narratives and microcopy that support user understanding and adoption.
Collaborate closely with Customer Success and Activation teams to identify recurring user needs and develop scalable selfserve content solutions.
Uphold and refine the voice tone and messaging that reflect Be The Peoples mission and brand identity.
Use analytics testing and user insights to continuously improve contentrunning A/B tests across subject lines flows and formats to optimize performance.
Manage content calendars and contribute to performance dashboards to ensure alignment visibility and ongoing improvement.
What You Will Bring
36 years of content UX writing or product communications experience (product/content strategist preferred).
Excellent writing and editing skills; ability to simplify complex workflows for non-technical users.
Comfortable with email/SMS platforms (e.g. Braze Mailchimp) CMS and basic analytics.
Experience with user education onboarding flows and performance measurement.
Collaborative detail-oriented andbrand savvy.
Enthusiasm to contribute to Stand Togethers vision and principled approach to solving problems and a commitment to stewarding our culture which champions values including transformation and innovation entrepreneurialism humility and respect.
A meaningful career: Join a passionate community of over 1500 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover develop and apply their unique talents.
Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities allowing you to share in the success you help drive.
Our Values:Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management (PBM) a framework guided by the principles that drive human progress such as dignity openness and bottom-up empowerment. PBM empowers our employees to be entrepreneurial to innovate and to continually drive transformation.
We believe diversity fuels creativity broadens knowledge and helps drive success and that is why were proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty dignity respect and sensitivity.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.