Director, Program Management

About the role:

The Director of BTI (Business and Technology Insights) group Program Management oversees the strategy development and operational excellence of Gartner conference keynotes. This role drives a scalable keynote process ensures seamless execution and adherence to timelines and helps deliver a top-quality keynote for the target audience.

What you will do:

• Lead end-to-end program management for 2-3 Gartner keynotes annually with focus on efficient delivery of quality content

• Manage the achievement of business objectives goals and satisfaction of business needs by designing coordinating implementing managing measuring and monitoring the effectiveness of keynote processes across BTI and Conferences teams

• Organize working groups based on established keynote process and governance framework; help drive and oversee each groups progress and resolve any conflicts as needed

• Collaborate with Conferences Customer Insights and BTI Quant teams on market research competitive intelligence and needs-assessment initiatives to guide strategic content development

• Apply project planning methodology to all projects underpinned by fact-based data and change management methods. Create and manage success measurement criteria to continually assess outcomes to improve project execution.

• Design and deliver program communications and presentations to senior executives within BTI and Conferences. Manage ongoing interactions and communications with internal stakeholders.

• Work with other keynote program managers to establish best practices design excellent processes and/or optimize existing processes using principles of efficiency simplicity leverage data utilization and change management; influence and impact change.

• This role is critical to elevating and maintaining Gartner keynote portfolios.

• This role will allow us to maintain consistency with Conferences and provide strategic leadership to BTI as it relates to keynote creation.

• Internal: BTI Executive Management Team BTI Experts Conferences Leadership Team BTI Studio Conferences Customer Insights Team Conferences Strategic Content Team Conferences Production BTI Strategy & Operations Teams Gartner Legal and Ombudsman

• External: Executives from companies that are cited in keynotes as case studies.

What you will need:

• Bachelors degree

• 5-7 years business experience with progressive responsibility in an extremely fast-paced work environment

• In-depth experience in the IT research industry and conference business preferably within Gartner or a similar research or related environment.

• 5 years successful project management experience involving implementation of large strategic projects in a complex matrixed organization with distributed virtual teams.

• Demonstrated track record of successful business analysis design and management of optimized processes projects and programs in a complex global workforce environment.

• Ability to both advise senior management on project design/direction and to lead and guide less experienced colleagues.

• Excellent project management skills inclusive of understanding business operations process decomposition scoping planning analytical needs requirement organization initiative and problem-solving skills.

• Knowledge of Gartners technologies and applications is desirable.

• Strong communication and change management skills

• Ability to collaborate negotiate and influence to manage diverse groups to reach successful outcomes.

• Ability to work independently and as a collaborative team player with excellent time management and prioritization skills to manage a heavy diverse workload multiple non-routine complex projects often with competing priorities and tight deadlines concurrently maintaining control over process at all times.

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Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

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