Field Application Specialist (Automation)
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Job Location:
Burlington - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Environmental Conditions
Job Description
Field Application Specialist
R-
Remote in North America (US or Canada)
At Thermo Fisher Scientific youll find impactful work innovative thinking and a culture dedicated to doing things the right way for the right reasons. We always keep the customer top of mind. Our work matters such as helping customers find cures for cancer and protecting the environment. As the world leader in serving science we make the largest investment in R&D in the industry.
This role supports our Lab Automation group with headquarters in Burlington Ontario. Our team builds manufactures and installs robotic solutions globally accelerating drug discovery synthetic biology research and clinical testing for major pharmaceutical and biotechnology customers. Learn more about Laboratory Automation on our website ApplicationSpecialistyouplayan important rolein theimplementation ofcustom automated laboratoryprojects.This will be achieved through applying Thermo Fisher Scientifics Momentum Automation Workflow software and will include testing &problem solvingof automated robotic systems integrated with specialized instrumentation to defined specifications.Understanding the customersscientificworkflows will enable you tooptimizeprocesses for efficiency and consistent high-quality results.
What you will contribute:
- Collaborate with multi-functional project teams thatincludetheendcustomerApplication ScientistsProject Managers Integrators DesignersandSoftwareDevelopersto plan anddevelopETO solutions
Optimizethe customers workflows for throughput while delivering reliable results
Lead discussionsasthe domainexpertand provide customers with system introduction-level training
Share feedbackwith internalteams to help drive and implement continuous improvements
Key Responsibilities
Translatecustomerscientificrequirementstodevelop implement andvalidateautomatedworkflows usingour scheduling softwareintegrated witha widearray ofdiagnostic laboratory instruments.
Serve as the technical lead in definingdata-handlingrequirements and configuring systems to interact with the customers Lab Information Management System (LIMS) as needed.
Teachandoptimizerobot/movermotionand workflowsfor efficiencyand reliability
Conduct robust testing strategies to ensure customer satisfaction andsuccessfully achieve site acceptance test (SAT) approval
Ensure systems are integrated according to best practices and defined standard operating procedures
How will you get there
Education:
Bachelorsdegree inscience (BiologyChemistry Computer)Engineeringorrelatedfield
Experience:
5yearsofrelevant industryexperience
3yearsin a role directly collaborating with customers in a professional environment
Experience in Pharmaor Biotechindustriesworking withlaboratoryinstrumentation considered an asset
Knowledge & Skills:
Highproficiencyinsoftwareproblem-solvingtechniquesand ability to troubleshoot electro-mechanicaldevices
Strong analytical skills toidentifyand addressappropriate solutionsto complex requirements
Proficiencywith programming languages (C Python or other)is desirable
Familiarity with IQ/OQ validation orGxPrequirementsis considered an asset
Solidunderstanding ofsoftware andcomputer communications
Demonstrated ability toleadinfluenceand collaborate with customers andvariousteam functions
Strong organization planning and time leadership skills
Other Requirements:
Valid Passport
Ability to travel75% of the timeinternationallywithout restrictions
Compensation
The salary range estimated for this position based in Canada is .Required Experience:
IC
Key Skills
- Controlling Experience
- Distributed Control Systems
- Pardot
- Crystal Reports
- Marketing Automation
- Salesforce Marketing Cloud
- Warehouse Management
- HubSpot
- Responsys
- Email Marketing
- Leadership Experience
- Programmable Logic Controllers
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
