Specialist, Benefits & Leave of Absence

The Benefits & LOA Specialist is responsible for the daily administration and operational support of the companys benefits and leave programs. This role ensures employees receive timely accurate assistance with health and welfare benefits retirement plans wellness offerings and all leaveofabsence programs. The Specialist partners closely with HRBPs Payroll managers and external vendors to provide highquality service maintain compliance and support an excellent employee experience across a multistate environment.

What Youll Do:

• Serve as the primary point of contact for employee benefit inquiries providing clear guidance on medical dental vision life disability wellness programs retirement plans and other benefits.

• Process daytoday benefit transactions including new hire enrollments qualifying life events (QLEs) terminations and corrections in HRIS/benefits systems.

• Support annual open enrollment activities including system preparation testing employee communications troubleshooting and coordination with vendors.

• Assist with data audits eligibility reconciliations and billing reviews to ensure accuracy between HR/Payroll systems and benefit providers.

• Maintain benefits documentation employee guides intranet content and resource materials to ensure information is current and accessible.

• Coordinate with vendors to resolve claim issues escalations and employee concerns in a timely and serviceoriented manner.

• Support compliance activities including ACA reporting HIPAA processes ERISA notices and other regulatory requirements as assigned.

• Assist employees with 401(k) enrollment questions contribution changes loans and general plan inquiries.

• Coordinate with the retirement plan provider on participant issues data corrections and routine administration needs.

• Support annual processes such as nondiscrimination testing and Form 5500 by gathering data and collaborating with internal partners.

• Serve as the daytoday support contact for employee leave requests including FMLA state leave programs STD/LTD parental leave and companyprovided leaves.

• Partner with thirdparty LOA administrators to ensure timely initiation tracking and processing of leaves.

• Communicate leave status documentation requirements returntowork details and policy expectations to employees and managers.

• Coordinate LOArelated payroll actions such as pay adjustments benefit premium changes and timeoff entries.

• Maintain accurate LOA records ensuring documentation is filed updated and compliant with federal/state regulations.

• Identify issues or trends in leave processing and help implement process improvements to enhance employee experience and consistency.

• Provide tier2 support to HRBPs managers and Payroll on benefits and leave questions requiring detailed knowledge or case review.

• Assist with vendor scorecard reviews service escalations and routine performance checkins.

• Support HR projects such as plan updates vendor transitions system enhancements and employee communication campaigns.

What Youll Bring:

• Minimum of 3 years of experience in benefits administration LOA administration or related HR operations.

• Experience working with HRIS and benefits administration systems; comfort navigating multiple platforms and vendors.

• Strong customer service skills with the ability to translate complex benefits and leave rules into understandable guidance.

• Excellent attention to detail prioritization and organizational skills in a highvolume deadlinedriven environment.

• Strong communication skills and ability to work effectively with employees managers vendors and HR partners.

• Prefer experience in multistate environments and/or complex organizations undergoing change or growth.

About Us:
Renuity is a national leader in the direct-to-consumer home improvement industry dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country we operate under the Renuity brand and through a network of trusted regional companiesincluding Mad City Windows & Baths Pacific Bath FHIA Remodeling Statewide Remodeling MaxHome Rite Window and Closet America.

Backed by private equity and fueled by an ambitious growth strategy Renuity has expanded rapidly through strategic acquisitions. Today were focused on unifying our brands streamlining operations and delivering exceptional service to homeowners nationwide. Weve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installationat competitive prices.

At Renuity youll join a dynamic fast-paced and collaborative team where your work directly contributes to the companys success. Our people work closely with executive leadership embrace innovation and drive real impact. Whether youre in the field or at HQ youll be part of shaping the future of home improvementand building a career you can be proud of.

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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

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