Wage & Data Collections Manager
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
Marylands Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180000 employers delivered as a digitally native public-facing service. Were in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website over the Internet is a new way of doing business in government.
The Employer Services directorate is responsible for overseeing employer participation in the FAMLI program ensuring accurate and timely contributions and reports from employers and understanding their needs in complying with and participating in this new benefit.
The Wage Data Collection Manager oversees the collection of wage data reports and quarterly contributions from employers. The Wage Data Collection Manager will work closely with the Manager of Wage Data and Contributions to build out the policies processes and standards for the Wage Data and Contributions unit. This position plays a key role in maintaining compliance with FAMLI regulations and providing leadership to the unit.
This is a Management Service position that serves at the pleasure of the Appointing Authority.
GRADE
19
LOCATION OF POSITION
100 S. Charles Street
Baltimore Maryland 21201
Main Purpose of Job
The Wage Data Collection Manager oversees the daily operations of the Wage Data Collectionwithin the Wage Data and Contribution Unit under Employer Services Directorate in theDivision of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor (MDOL). This position ensures accurate and timely processing of employercontributions and wage data playing a key role in maintaining compliance with FAMLIregulations and providing leadership to the team. The Wage Data Collection Manager alsosupports the strategic objectives of the directorate by implementing and improving operationalprocedures managing staff and resolving escalations.
POSITION DUTIES
Duties of this position include but are not limited to:
Supervises and leads the Wage Data Collection team including setting goalsmonitoring performance and providing mentorship.
Manages the allocation of resources within the team ensuring optimal workloaddistribution and high performance.
Plays a key role in maintaining compliance with regulations.
Ensures all QWHRs are processed accurately and within the establishedtimelines.
Oversees invoices/billings are accurate.
Monitors compliance with FAMLI regulations and escalates discrepancies orissues as necessary.
Assigns and tracks tasks.
Monitors quality control and workload.
Develops implements and maintains operational procedures to enhanceefficiency and reduces errors.
Collaborates with stakeholders to resolve QWHR issues and discrepancies.
Acts as the primary point of contact for escalations related to QWHRprocessing.
Prepares and analyzes statistical reports related to employer wage data andoperational efficiency.
Uses insights from data analysis to recommend and implement processimprovements.
Perform additional related duties and leadership responsibilities as required bythe Manager of Wage Data and Contributions.
MINIMUM QUALIFICATIONS
Education:
A Bachelors degree from an accredited college or university
Experience:
Five years of professional financial accounting experience
Five years of experience examining analyzing and interpreting large data records andreports.
Five years of supervisory experience managing or leading teams.
DESIRED OR PREFERRED QUALIFICATIONS
Exceptional attention to detail and a track record of identifying problems generatingand implementing creative solutions
Demonstrated ability to manage projects and adapt to changing prioritiesenvironments and challenges.
Proven excellent supervisory and leadership skills
Strong written and verbal communication
Proficiency in Microsoft Excel Microsoft Word and Google Workspace (DriveSheets Calendar etc.)
3- 5 years of experience developing and implementing process improvements or systemenhancements to streamline financial operations and increase accuracy.
Youll fit right in at FAMLI if:
You value autonomy in your work strive to achieve mastery in your field and areenergized by working for a mission-driven organization
Youre a strong and inclusive leader who works well with people
Youre an excellent collaborator
You are excited about solving complex human and organizational issues
Youre an organized person who has experience coordinating complex projects
Youre great at delegating ownership to capable people
SPECIAL REQUIREMENTS
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
SELECTION PROCESS
All information concerning the qualifications including any required documentation (diploma transcript certificate etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview.
Resumesare acceptable as additional information only; however the application must be completed in its entirety or it will be subject to rejection.
EXAMINATION PROCESS
The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.
The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore it is essential that the application is filled out completely and accurately listing all relevant education and experience addressing the specific qualifications shown above and submitting any required documentation (diploma transcript certification license etc.). Please include clear detailed and specific information on your application regarding experience qualifications related to the minimum qualifications desired and/or selective qualifications of the position.
***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.
BENEFITS
This is a full-time permanent position and eligible for full State benefits which include:
Flexible hours and hybrid teleworking
Paid holidays 12-13 per year
Generous paid leave package (annual sick personal and compensatory leave)
State Pension (defined benefit plan)
Tax-deferred supplemental retirement savings plans (401(k) and 457)
Comprehensive subsidized health dental and prescription plans with little to no deductibles free generic prescriptions and free preventative health services
Flexible Spending Account plans for Health Care and Daycare
State Employees Credit Union To learn more please click this link
To learn more please click this link:STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
The online application is STRONGLY preferred. However if you are unable to apply online or having difficulty with your login or password please contact DBMs Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily except for holidays and weekends). After business hours please submit an email request to If you encounter difficulty attaching required or optional documentation you may submit via email mail or deliver in person. Please be sure to include your name identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veterans preference please submit a copy of your DD-214.
The paper application must be received by 5 pm close of business on the closing date for the recruitment no postmarks will be accepted. Incorrect application forms will not be accepted.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications required documentation and any required addendums may be mailed to:
Maryland Department of Labor / Office of Administration
Attn: Erika Leonard-Anderson26-
100 S. Charles Street 5th Floor
Baltimore MD 21201
For additional information please contact Erika Leonard-Anderson via email
The MD State Application Form can be found online
Department of Labor Licensing and Regulation is an equal opportunity employer. It is the policy of Labor that all persons have equal opportunity and access to employment opportunities services and facilities without regard to race religion color sex age national origin or ancestry marital status parental status sexual orientation disability or veteran status.
Required Experience:
Manager
Key Skills
- SQL
- Data Collection
- GCP
- Master Data Management
- R
- Data Management
- Clinical Trials
- User Acceptance Testing
- Data Warehouse
- SAS
- Oracle
- Data Analysis Skills
