Third Party Risk & Partnerships Program Manager, AU

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.

So we expanded into software and started building integrated omnichannel solutions to help sellers sell online manage inventory offer buy now pay later functionality book appointments engage loyal buyers and hire and pay staff. Across it all weve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale.

Today we are a partner to sellers of all sizes large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. Were building a significant meaningful and lasting business and we are helping sellers worldwide do the same.

The Role

The Compliance Team works to protect Square and its customers while enabling safe growth across our ecosystems. Square Australias Compliance Team is seeking a Third Party Risk & Partnerships Program Manager to play a key role in managing and evolving Square Australias third-party risk compliance outsourcing and network compliance programs.

Reporting to the Compliance Lead Australia you will operate as a senior individual contributor responsible for the design operation and continuous improvement of frameworks that govern third-party relationships outsourced compliance activities and network obligations. This includes supporting partnerships service providers and network participants while ensuring regulatory contractual and scheme requirements are met.

This role is well suited to an experienced risk or compliance professional who can work independently apply sound judgement and influence stakeholders across the organisation. While this is not a people-management role you will be expected to lead through expertise collaboration and delivery.

This role is fully remote based in Australia only.

You Will

Third Party Risk & Outsourcing Program Ownership

• Own and operate Square Australias third-party risk management framework covering onboarding due diligence ongoing monitoring issue management and offboarding.
• Support and enhance the compliance outsourcing program ensuring outsourced activities are appropriately governed monitored and aligned with regulatory expectations.
• Design and maintain risk-based processes to assess and manage risks arising from vendors partners and outsourced service providers.
• Continuously improve third-party and outsourcing frameworks to ensure they remain scalable practical and fit for purpose as the business evolves.

Partnerships & Business Enablement

• Support business teams in assessing and managing risk associated with partnerships strategic relationships and outsourcing arrangements.
• Partner closely with Legal Procurement Risk and Compliance to ensure appropriate contractual protections governance controls and oversight mechanisms are in place.
• Provide clear practical and risk-based advice to enable partnerships and outsourcing arrangements to proceed safely and efficiently.

Network Compliance Program Support

• Support Square Australias network compliance programs including obligations arising from payment networks schemes and other third-party ecosystems.
• Coordinate compliance activities related to network rules certifications attestations and ongoing obligations.
• Work with internal teams to embed network compliance requirements into operational processes and controls.

Risk Assessment Monitoring & Issue Management

• Conduct and oversee third-party outsourcing and network-related risk assessments covering regulatory operational conduct and reputational risks.
• Design and operate ongoing monitoring activities proportionate to risk including reviews attestations and performance tracking.
• Track manage and escalate issues and remediation activities ensuring clear ownership and timely resolution.

Governance Reporting & Regulatory Support

• Play an active role in third-party risk outsourcing and network compliance governance forums including coordinating inputs preparing reporting managing meeting cadence and supporting effective decision-making.
• Prepare clear and insightful reporting for senior leadership and governance committees on third-party outsourcing and network compliance risks.
• Support regulatory engagement audits and reviews relating to outsourcing vendor management and network compliance.

Collaboration & Capability Uplift

• Partner closely with Product Operations Customer Experience Technology Legal and Risk teams to embed third-party outsourcing and network compliance into day-to-day business practices.
• Empower business and compliance teams by providing clear practical guidance and support enabling them to manage risk effectively and achieve positive compliance outcomes.
• Act as a trusted escalation point for third-party outsourcing and network compliance matters.
• Mentor and support other compliance professionals contributing to capability uplift and consistency across the team.

You Have

• Significant experience in third-party risk management compliance risk or governance roles within financial services payments fintech or regulated technology environments.
• Strong understanding of regulatory expectations relating to outsourcing vendor management and third-party risk in Australia.
• Experience supporting or operating compliance outsourcing arrangements and managing third-party service providers.
• Familiarity with network or scheme compliance requirements and ongoing certification or attestation processes.
• Demonstrated experience designing operating or enhancing third-party and outsourcing risk frameworks.
• Proven ability to operate as a senior individual contributor influencing outcomes across the business without direct authority.
• Strong written and verbal communication skills with the ability to present complex compliance and risk concepts in a clear and practical manner.
• Comfortable working in fast-paced evolving environments and navigating ambiguity with sound judgement.

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently without regard to identity or other legally protected class.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role

Required Experience:

Manager