Supervisor Care Transitions

Grand Rapids, MI - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

As Supervisor provides day-to-day operations support and supervision to the Care Transition Specialists; leading and coordinating referral through-puts while challenging the team to achieve excellence. Responsible for consultant service delivery.

As Consultant obtains and prompts conversion of referrals to admissions and facilitates a smooth transition of patients into Continuing Care facilities and Homecare services. Maintains communication with referral sources external case managers and insurance companies and assists with the coordination of services.

Provides input to the Senior Director regarding budget referral/admission barriers and strategies staffing and customer service. Establishes monitors and evaluates the performance goals of the liaisons. Encourages individual and team growth among the staff while providing high quality compassionate service. Must be capable of traveling to and from referral sites located off campus.

Essential Functions

Provides day-to-day operations support and supervision to the Care Transition Specialists.
Leads and coordinates referral through-puts while challenging the team to achieve excellence. Responsible for consultant service delivery.
Obtains and prompts conversion of referrals to admissions and facilitates a smooth transition of patients into Continuing Care facilities. Maintains communication with referral sources external case managers and insurance companies and assists with the coordination of services.
Provides input to the Director or Sr Director regarding budget referral/admission barriers and strategies staffing and customer service. Deployment of business development sales communication and marketing tactics.
Establishes monitors and evaluates the performance goals of the Care Transition Specialists. Encourages individual and team growth among the staff while providing high quality compassionate service. Recruits evaluates and hires staff as necessary.
Leads referral process and staff work process development/continuous improvement.

Qualifications

Required

Associates Degree or equivalent in nursing therapy or social work
2 years of relevant skills knowledge abilities typically gained through related experience
LIC-Registered Nurse (RN) - STATEMI State of Michigan required Or
LIC-Master Social Worker (MSW-Master) - STATEMI State of Michigan required Or
LIC-Physical Therapist - STATEMI State of Michigan required Or
LIC-Physical Therapist Assistant - STATEMI State of Michigan required Or
CRT-Occupational Therapist Registered (OTR) - NB-COT National Board for Certification in Occupational Therapy required Or
CRT-Occupational Therapy Assistant Certified (COTA) - NB-COT National Board for Certification in Occupational Therapy required Or
CRT-Speech Language Pathologist - ASHA American Speech-Language-Hearing Association required Or
LIC-Bachelor Social Worker (BSW) - STATEMI State of Michigan required Or
LIC-Bachelor Social Worker Limited - STATEMI #N/A required Or
LIC-License Practical Nursing (LPN) - STATEMI State of Michigan required

Preferred

Bachelors Degree or equivalent in nursing therapy or social work
2 years of relevant experience working with insurance companies and government payers
2 years of relevant progressive prior supervisory experience and prior experience with persons requiring home care and/or hospice services
3 years of relevant experience as a case manager

Physical Demands

Pallet to Waist (6 from floor) > 5 lbs: Seldom up to 10 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 5 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 5 lbs
Pushing Force > 5 lbs: Seldom up to 25 lbs
Pulling Force > 5 lbs: Seldom up to 15 lbs
Sitting: Frequently
Standing: Occasionally
Walking: Occasionally
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Seldom
Squat: Seldom
Supine Lying: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Driving: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
Visual Acuity ¹None No; Seldom Yes: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids

Department Name

Care Transitions Continuing Care - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Required Experience:

Manager

Job SummaryAs Supervisor provides day-to-day operations support and supervision to the Care Transition Specialists; leading and coordinating referral through-puts while challenging the team to achieve excellence. Responsible for consultant service delivery.As Consultant obtains and prompts conversio...