Income Controller

• Oversee and verify all daily revenue postings from Rooms F&B Spa Golf and ancillary outlets ensuring accuracy and compliance with Fairmont policies.
• Prepare and distribute the Daily Revenue Report highlighting variances trends and areas requiring followup.
• Monitor and reconcile all payment methods including credit cards cash gift vouchers membership charges and thirdparty channels.
• Review and audit all rebates voids discounts and complimentary transactions ensuring proper authorisation and documentation.
• Conduct regular audits of front office F&B spa and leisure operations to ensure adherence to internal controls and financial procedures.
• Validate and reconcile revenue from PMS POS spa golf and other systems ensuring alignment with the general ledger.
• Support the monthend process by preparing revenue journals reconciliations and supporting schedules.
• Monitor compliance with Accors internal control framework (ICS) identifying risks and recommending corrective actions.
• Work closely with operational leaders to resolve revenue discrepancies and improve accuracy in transactional processes.
• Maintain accurate records of deposits prepayments noshows cancellations and billing adjustments.
• Support the Finance Manager and Director of Finance with audits internal reviews and financial reporting requirements.
• Ensure all financial documentation is stored securely and in line with Accor retention policies.
• Provide training and guidance to operational teams on revenue procedures cash handling and system usage.
• Assist with system testing upgrades and implementation of new financial processes or controls.
• Uphold Fairmont values by promoting a culture of integrity accuracy and accountability.

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications :

• 35 years experience in income audit revenue control or hotel finance ideally within a luxury or branded hotel environment.
• Strong understanding of hotel revenue streams and financial controls.
• Proficiency with PMS/POS systems and strong Excel skills.
• High level of accuracy analytical ability and attention to detail.
• Strong communication skills and ability to collaborate across departments.
• Ability to manage deadlines and multiple priorities.
• A proactive solutionsfocused mindset with commitment to continuous improvement.
• Professionalism discretion and alignment with Fairmonts luxury service culture.

Additional Information :

What is in it for you

• Exclusive Discounts:
  • Fairmont Cheshire The Mere Spa and Golf discount
  • Fairmont Raffles and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

No

Employment Type :

Full-time