Time & Attendance Systems Manager (UKG)

Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH

Job Classification Title

IT Business Systems Analyst II (NS)

Position Number

Grade

DT08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

This position will supervise a team of IT staff responsible for various IT applications within the Division State Operated Healthcare Facilities (DSOHF). This role will oversee the administration and support of the DSOHF Integrated Human Resources Information system (HRIS)/Payroll System and manage the day-to-day DSOHF Timekeeping Payroll Helpdesk. This role also supports and manages third-party integrations with Electronic Health Record (EHR) and State of North Carolina Integrated HR-Payroll System Fiori. This position ensures alignment of the HRIS/Payroll System with enterprise-wide payroll administration requirements and policies. This role supervises a team specializing in tasks that include statewide payroll administration configuring and managing system solutions data mapping system processes identifying and implementing process improvements and testing the payroll/timekeeping software. The position will report to the Deputy CIO until the EHR program is implemented.

Job Duties:

Oversee the administration and support of the DSOHF Integrated HRIS/Payroll System (OM/PA Time Benefits Payroll) UGK Kronos Workforce Central Application daily operations.

Manage the day-to-day DSOHF Timekeeping Payroll Helpdesk.

Work with vendors to upgrade the current system to the most current version UGK Dimensions Workforce Management Solution.

Support and manage third-party integrations with Epic Electronic Health Record System and State of North Carolina Integrated HR-Payroll System Fiori.

Post implementation oversee the administration and support of the DSOHF Integrated HRIS/Payroll System (OM/PA Time Benefits Payroll) UGK Dimensions Workforce Management Day to day help desk operations.

Lead continuous improvement workshops to maintain efficient and effective processes and to train agency staff to better manage the Integrated HRIS-Payroll System.

Contribute to the overall strategy for data governance for applications assigned work with executive leadership to develop framework for key roles and responsibilities for ongoing application management

Ensure security measures are followed as data stewards in support of all applications.

Provide consultation services to the Agency Divisional Operational and HR leaders Vendors OSBM DIT and OSHR staff.

Facilitate meetings and guide lower-level analyst work efforts.

Address complex IT production support issues and implement system enhancements.

Work with executive leadership to develop application key performance metrics to support operational improvements.

Responsible for project management implementations as it relates to third-party applications.

Ability to maintain confidentiality of sensitive data exercising sound judgment and discretion in gathering and evaluating personal data.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $72993 - $109490

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Working knowledge of timekeeping/payroll data processes and their impact on employee records organizational structures time/leave balances and payrolls
• Prior experience working with a Timekeeping/Payroll Solution.
• Proven experience developing application management status reports and presenting to executive leadership and operational leaders.
• Demonstrated experience working as an IT analyst or administrator
• Working knowledge of project management administration and methodologies

Management Preferences:

• Experience working with the Kronos Workforce Central Solution or working with UGK Workforce Management /Dimensions Solution.
• Experience in health and human service IT environment or a large healthcare organization.
• Experience with Service Now
• Experience working on an Electronic Health Record transformation project with Epic as the core platform.
• Prefer candidates within NC and within a driving distance of 1-2 hours of Raleigh Headquarters

This position is funded in part through federal funds.

This position will close at 11:59 p.m. the night before the end date.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

Visit website forState Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.
• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION:

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Bachelors degree in business administration computer science or any related field from an appropriately accredited institution and two yearsof experience in business consultation process improvement or requirement gathering in an information technology environment or Associate degree in business administration computer science or any related field from an appropriately accredited institution and three years of related experience in an information technology environment; or High School or GED and five years of related experience in an information technology environment; or an equivalent combination of education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Edward Christopher Raube

  Email: