Agent Services Team (AST)

Noblesville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Were looking for a dependable and service-minded Agent Services Team Member to join our team.

In this role you will provide hands-on operational and administrative support to our insurance agents ensuring they have the resources and support needed to run their business efficiently.

This is a great opportunity for someone who enjoys organization problem-solving and being the go-to person behind the scenes who helps everything run smoothly.

Job Description

Agent Services Team Member

Gordon Marketing Onsite Noblesville IN

Part-Time (Expected to transition to full-time within 36 months)

What Youll Do

Agent Support & Communication

Answer inbound calls and respond to agent questions promptly and professionally
Assist agents with day-to-day business needs
Make outbound calls regarding important updates and time-sensitive information

Contracting & Onboarding Assistance

Support agent contracting processes including preparing coversheets
Ensure agents complete required contracting links and certifications
Help maintain proper hierarchy setup within internal systems
Assist with onboarding and updating agent records

Operational & Administrative Support

Assist with quotes
Order supplies and pull applications as needed
Help troubleshoot commission-related questions
Coordinate recruiting calls and agent meetings
Reach out to carriers when agents need issue resolution

What Were Looking For

Strong communication skills and professional phone presence
Organized and detail-oriented
Comfortable multitasking in a fast-paced office environment
Reliable attendance and ability to work onsite
Previous administrative insurance or customer service experience preferred

If you enjoy supporting others staying organized and being part of a collaborative team wed love to hear from you.

What AmeriLife Offers

A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.

Required Experience:

Unclear Seniority

Our CompanyExplore how you can contribute at AmeriLife.For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.Associates get satisfaction from knowing they provide agen...