District Manager – Service Operations

District Manager Service Operations

Bellevue WA (Multi-Branch Oversight)

Our client a market-leading provider of commercial grocery and foodservice solutions is seeking a District Manager to lead multiple branch operations within a defined territory. This role is ideal for an experienced operations leader who has built and scaled service organizationsbalancing people leadership customer relationships and financial performance.

As District Manager you will have full accountability for service execution revenue growth and profitability across several locations. Youll lead a diverse team of field service technicians supervisors and administrative staff while partnering closely with Sales Finance and Marketing to drive results. This is a hands-on leadership role with significant influence over talent culture and operational strategy.

District Manager Responsibilities:

• Lead and oversee three branch operations with full P&L responsibility and about $10M in annual revenue.
• Drive service revenue growth margin performance productivity and customer satisfaction.
• Develop coach and retain a highly skilled field service organization with up to 15 direct reports.
• Oversee service delivery including installations preventative maintenance upgrades and technical support.
• Build and strengthen relationships with key customers and strategic partners.
• Set and execute operating strategies to meet or exceed financial and operational metrics.
• Collaborate cross-functionally with Sales Finance and Marketing to align territory strategy.
• Ensure efficient use of resources budgets and inventory across assigned locations.
• Increase employee engagement performance and retention through strong leadership and accountability.
• Serve as the point of escalation for complex operational and customer issues.
• Lead special initiatives and continuous improvement projects as needed.

District Manager Qualifications:

• Bachelors degree required.
• 10 years of relevant operations leadership experience preferably in service-based environments.
• Proven experience managing multi-site operations with P&L accountability.
• Strong financial acumen including budgeting forecasting and KPI management.
• Demonstrated success developing leaders and building high-performing teams.
• Customer-centric mindset with strong relationship management skills.
• Ability to analyze performance data and translate insights into action.
• Mechanical aptitude or experience supporting technical service organizations is a plus.
• Experience with sales strategy customer development and long-range planning preferred.

Company Benefits:

• Medical Dental and Vision Insurance
• PTO and paid holidays
• 401K with matching

Compensation: $150K - $172K salary with a 28% bonus

Required Experience:

Manager