Head of Communications Care Services

Job Description:

Better and fairer care. Always.

For more than 175 years St Vincents Care Services has been a leading Catholic provider of aged care services in Australia and the legacy of compassion justice integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aikenhead continues to inspire our work today.

You will be joining St Vincents as we launch our exciting new vision Bringing Care Home which will take the best of St Vincents care beyond our hospitals and aged care homes directly into the homes of our communities across the country making care more personal and accessible. Bringing Care Home is more than a strategy. Its how well deliver care that is better fairer and more connected for everyone we serve.

As the Head of Communications Care Services you will report directly to the National Director of Communications and Brand with a dotted line to the CEO of St Vincents Care Services and will be responsible for shaping and executing strategic communications across our aged care division in this national portfolio.

In this role you will be a trusted advisor and key partner to the Care Services Executive Leadership team providing high-level strategic counsel while working hands-on to drive both internal and external communications. You will be responsible for developing a national communications and engagement strategy that enhances the visibility reputation and voice of St Vincents in the aged care sector.

This is an exciting permanent full-time opportunity based out of our Brisbane Group Office located in Bowen Hills QLD. There may be a requirement to work outside standard business hours and travel interstate occasionally as part of this role.

Whats on your resume is important but whats in your heart matters more.

Key responsibilities of the role:

• Lead Strategic Communications: Develop and implement an integrated communications strategy for the Aged Care Division including residential aged care retirement villages and home care. Support local storytelling and effective two-way communication between national and local teams.

• Cultivate a High-Performing Team: This is an opportunity to lead mentor and empower a small dynamic team. You will set a clear vision support professional growth and foster a culture of excellence and collaboration.

• Drive Collaboration and Alignment: Play a pivotal role in creating a unified voice across the organisation. By actively collaborating with colleagues in media advocacy digital and marketing you will ensure our messaging is consistent impactful and aligned with the One St Vincents narrative.

• Influence National Strategy: As a senior leader within the Public Affairs and Communications (PAC) team your work will directly contribute to delivering St Vincents national strategy. You will be a key part of a multi-jurisdictional communications function that works to advance our mission on a national scale.

• Navigate Sensitive Issues: Work closely with the broader team to handle sensitive issues and support executive communications. Showcase your expertise in a dynamic high-pressure environment protecting and enhancing St Vincents reputation.

• Shape Our Digital Presence: Oversee and innovate our internal and external digital channels including working closely with our Social Media Manager to bring our stories to life. From the intranet and website to executive messaging and staff forums you will have a direct hand in shaping how our community stays informed and connected.

Things that work for us:

• Demonstrated experience in communications media or corporate affairs with proven success in a senior strategic communications role within a complex multi-site organisation.

• Extensive experience advising and partnering with CEOs and senior executive teams on high-level communication strategies.

• Experience in developing and implementing integrated communications strategies in a dynamic high-pressure environment.

• Professional qualifications in a relevant field such as a bachelors degree in communications or media.

• Strong relationship-building skills with the ability to lead and influence without direct authority.

Things that work for you:

• Opportunity to work for the nations largest Catholic not-for-profit health and aged care provider with a rapidly growing and progressive vision

• More take-home pay with competitive salary packaging options up to $15990 Novated leasing plus an optional Meals and Entertainment card up to $2650 per annum

• Be part of a supportive senior leadership team where you can grow professionally and make a genuine impact

• Join an organisation where staff feedback largely indicates they feel respected desire to stay working with our organisation and are confident in managements leadership

• Employee Assistance Program for staff and their families

• Access to the Fitness Passport (FP) and more!

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks including Responsible Persons NDIS Worker Screening and immunisation checks.

Equal Opportunity

At St Vincents we value inclusivity and diversity and are committed to equal employment opportunity for everyone. We acknowledge the importance of creating a work environment that is welcoming safe fair and impartial and invite people from all backgrounds to join us.

Reconciliation Action Plan

St Vincents Health Australia embraces Aboriginal and Torres Strait Islander peoples unique perspectives knowledge and culture. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information visit To Apply

Please submit your application via the Apply button include your resume and a brief cover letter outlining your experience and suitability.

Respectfully no recruitment agencies.

Closing Date:

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct