Host Hostess (On Call), Tropics Bar and Grill Hilton Hawaiian Village Waikiki Beach Resort
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Job Location:
Honolulu, HI - USA
Monthly Salary:
$ 27 - 33
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Come join the team at the Hilton Hawaiian Village Waikiki Beach Resort as an Host / Hostess (On-Call) for the Tropics Bar and Grill outlet! Located on 22 acres along Waikikis widest stretch of beach you will find our iconic property where our team members love being a part of our award-winning culture.
Tropics Bar & Grill operating hours: Breakfast: 6:30 am 10:30 am Lunch: 11 am 4:30 pm Dinner: 5 pm 9 pm
In addition the property offers free meal while on shift and discounted employee parking. We know that you will love being a part of a team that was named Great Places to Work!
The ideal candidate will possess:
- Quality customer service background.
- The ability to work a flexible schedule that includes weekdays evenings weekends and holidays is required.
Shift Pattern: Varied (Union role) AM MID PM. Open availability required including weekends and holidays; shifts will be dependent on business levels and seniority scheduling.
Pay Rate Scale: $27.03 - $33.79
What will I be doing
As a Restaurant Host/Hostess you would be responsible for welcoming guests and escorting them to their seats for dining in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs.
Seat guests and manage the seating chart.
Monitor restaurant activity to determine seating and dining flow.
Perform opening and closing duties as needed.
Assist others with side work including but not limited to cleaning stocking folding silverware etc.
Ensure knowledge of menu.
Respond to guest inquiries and requests in a timely friendly and efficient manner.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
