Customer Service Agent (Remote)
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Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Customer Service Agent (Remote)
Job Responsibilities:
- Provide excellent customer service via phone email and chat
- Assist customers with inquiries concerns and issues in a timely and professional manner
- Ensure customer satisfaction by resolving problems efficiently
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to improve overall customer experience
- Stay up-to-date on product knowledge and company policies
Essential Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and in a team environment
- Proficiency in using customer service software and tools
- High school diploma or equivalent
Desired Experience:
- At least 1-2 years of customer service experience
- Experience working in a remote environment
- Experience in the financial services industry is a plus
Salary & Benefits:
The salary for this position will be based on experience and qualifications. Benefits may include health insurance retirement plans paid time off and opportunities for professional development.
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
