Online Chat Representative

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Responsibilities:

Engage with customers via online chat to provide assistance and support
Answer customer inquiries and provide information about financial products and services
Maintain a high level of professionalism and customer service at all times
Document customer interactions and feedback for record-keeping purposes

Essential Qualifications:

Excellent written communication skills
Strong customer service orientation
Ability to multitask and work in a fast-paced environment
Basic knowledge of financial products and services
Proficiency in using online chat platforms and computer applications

Desired Experience:

Minimum of 1 year of customer service experience
Experience in a similar online chat support role preferred

Salary & Benefits:

Competitive salary based on experience
Health dental and vision insurance
401(k) retirement plan
Paid time off and holidays

Job Responsibilities: Engage with customers via online chat to provide assistance and support Answer customer inquiries and provide information about financial products and servicesResolve customer issues and escalate complex cases to the appropriate department Maintain a high level of profession...