Assistant Floor Supervisor Village Market
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Job Location:
Collegedale, TN - USA
Monthly Salary:
$ 18 - 24
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Village Market
Hours: Full-time Hourly
Pay: $18.10 - $24.42/hr.
Job Summary:Primary responsibilities include assisting the Floor Supervisor in all areas of the Grocery and Housekeeping departments with secondary assistance in other departments if needed; to assist with the supervision of Grocery and Housekeeping departmental student employees; to open or close the store when scheduled; to effectively run a cash register when assigned.
Duties and Responsibilities:The essential duties and responsibilities of this position include but are not limited to the following:
General
Maintenance and Safety
Education and/or Experience:
Work Environment:The work environment conditions described below are representative of those an employee encounters while performing the essential functions of this job. It may be possible to modify some circumstances to accommodate individuals with disabilities.
Important Disclaimer Notice:
The job duties elements responsibilities skills functions experience educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances change or conditions of its business competitive considerations or the work environment change.
Hours: Full-time Hourly
Pay: $18.10 - $24.42/hr.
Job Summary:Primary responsibilities include assisting the Floor Supervisor in all areas of the Grocery and Housekeeping departments with secondary assistance in other departments if needed; to assist with the supervision of Grocery and Housekeeping departmental student employees; to open or close the store when scheduled; to effectively run a cash register when assigned.
Duties and Responsibilities:The essential duties and responsibilities of this position include but are not limited to the following:
General
- Observe and enforce all store rules and university policies;
- Maintain a neat well-groomed personal appearance and adhere to the stores dress policy;
- Observe shift operating hours at all times as scheduled or assigned by the store manager;
- Be able to multi-task well especially in fast-paced environments/situations;
- Adhere to all local state and federal health and civil code regulations throughout the store;
- Follow the Floor Supervisors training in the receiving unloading handling and stocking of merchandise from any vendor:
- Ensure that all items are accurately received and every respective invoice reflects all SKUs and quantities listed
- Ensure accurate billing and pricing
- Routinely check product to confirm quality count and condition
- Enforce receiving procedure according to company policy
- Inform respective department heads of received inaccurate and/or damaged items
- Professionally handle customer complaints and provide them with satisfaction when possible;
- Ensure favorable store image to customers by maintaining a clean attractive and friendly store;
- Maintain good communications with all store employees;
- Greet all customers and provide them with prompt and courteous service;
- Effectively and efficiently run a cash register when assigned after sufficient training;
- Perform other reasonable duties and assignments as directed.
Bookkeeping
Merchandising- Assist with the handling and inputting of financial and inventory documents including invoices and credit memos into the stores computer system (after sufficient training);
- Maintain safeguard and forward all department-related financial reports and documents to each respective department head according to company policies and procedures;
- Assist with the supervision and work alongside all Grocery department student workers in stocking fronting and blocking to ensure refrigerated and frozen coolers store shelves and other displays are fully stocked and faced at all times according to department standards;
- Keep merchandise rotated in accordance with store policy and product code dates pull all expired merchandise and inform/assist the Floor Supervisor of any situations that need attention;
- Ensure approved procedures are followed for receiving product price marking and restocking to ensure quality protection and product rotation;
- Assist with performing daily weekly and semi-yearly inventory related tasks.
- Assist with the supervision and work alongside all Housekeeping department student workers to maintain cleanliness in all assigned areas (sales floor backstock and receiving front offices restrooms foyer front of store sidewalks & eating areas);
- Promptly answer housekeeping calls and handle areas needing attention.
Maintenance and Safety
- Follow protocols to emergencies or potential safety hazards such as spills broken glass or plastic containers that contain liquid products;
- Keep watch for failures in refrigeration equipment during regularly assigned tasks;
- Ensure that all equipment used in the department is maintained in good working order.
- Ensure that receiving policies and procedures are complied with to protect store assets;
- Open and close the store when scheduled to keep staff and store assets safe and secure;
- Observe security standards by staying alert and being aware of customer actions and behavior;
- Notify management or security and call attention to any abnormal behavior noted;
- Maintain effective security standards and procedures for all areas within the store.
Education and/or Experience:
- Minimum educational requirement is a high school diploma or GED. A college background is preferred.
- Minimum 1 year of retail experience is required specifically with merchandising and/or inventory management.
- Strong personnel supervisory skills is preferred. If no prior experience there will be the expectation that it will be learned and used well in a timely manner.
Mathematical Skills:
- Must possess the math skills necessary to verify vendor invoice charges and counts;
Language Skills:
- Ability to hear speak and understand the spoken word in order to respond promptly to pages for assistance to accommodate verbal requests from customers for information or assistance to answer telephones and to be able to communicate effectively with customers department employees the stores co-workers visitors and sales representatives;
- Ability to read write analyze interpret and understand the English language with sufficient proficiency in order to:
- read and understand company handbooks policies and procedures;
- be able to compose and write information notices or bulletins to staff;
- read and understand other written job-related documents including postings on company bulletin boards;
- Ability to compose and write reports and business correspondence including effective departmental memos employee corrective action notices and postings.
Reasoning Ability:
- Ability to solve practical problems and deal with a variety of concrete variables in circumstances where only limited standardization may exist;
- Ability to interpret a variety of instructions furnished in diagram oral schedule or written form.
Other Skills or Requirements:
- Be able to quickly learn/follow the operations and nature of assigned departmental duties;
- Be able to learn and run a cash register efficiently and effectively after standard training;
- Must have a working knowledge of effectively using Windows-based computers and basic applications (internet browsers Word Excel Outlook etc.);
- Be able to supervise student employees effectively and be able to set a strong example in regards to customer service customer hospitality and good work ethic;
- As best as possible and within reason be able to change their schedule to serve as the primary backup to the Floor Supervisor and Closing Shift Supervisor in their absence even if little to no notice is given of their absence.
- Must be able to lift and carry at least 50lbs or more with relative ease;
- While performing the duties of this job the employee is regularly required to sit stand and use the hands to handle finger or feel objects tools or controls;
- The employee must frequently walk talk or hear and reach with the hands and arms and occasionally the employee must crouch or kneel;
- Successful performance requires specific vision abilities that include close vision and the ability to adjust focus including sufficient visual acuity to check accounting reports invoices contracts and other written documents;
- Be able to climb a ladder to retrieve inaccessible items for customers located above freezer cases or from stockrooms and other storage areas;
- Have sufficient physical mobility or agility to be able to respond to fire or other emergencies such as cleanup requests (due to accidental spills or breakage of containers having liquid contents) shoplifting and other security assistance requests customer accidents etc;
- Be able to perform all duties and responsibilities in an efficient and satisfactory manner that meets the minimum standards for volume productivity accuracy cleanliness harmony safety and profitability established by the employer;
Work Environment:The work environment conditions described below are representative of those an employee encounters while performing the essential functions of this job. It may be possible to modify some circumstances to accommodate individuals with disabilities.
- The work environment includes occasional exposure to in or around refrigerated and freezer storage areas as well as higher temperature and humid areas such as in the deli and areas where a wet floor is common such as around the automatic industrial dishwasher;
- Typically the noise level in the work environment is moderate however on occasion it can be somewhat noisy when power tools deli equipment or facility equipment are in use;
- Access to break areas storage areas offices and employee restrooms requires ascending and descending a flight of stairs.
Important Disclaimer Notice:
The job duties elements responsibilities skills functions experience educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances change or conditions of its business competitive considerations or the work environment change.
Required Experience:
Manager
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
Southern Adventist University is a co-educational institution established by the Seventh-day Adventist Church, offering doctoral, master’s, baccalaureate, associate degrees, and one-year certificates. Various delivery modalities (face-to-face, online, hybrid and other) are employed to ... View more
