CRM Executive

Northampton - UK

Yearly Salary: GBP 32500 - 34000

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Hybrid - Occasional travel to Northampton when required likely to be once every 2 weeks could be less depending on business needs

Contract: 6 months

Salary: 32500 - 34000

Hours: 37.5

This role supports the Customer Strategy Manager (CSM) in the creation delivery maintenance and performance reporting of email SMS and Direct Mail marketing campaigns across the Staysure Group.

The focus is on driving customer engagement revenue growth cross-sell and upsell opportunities and long-term brand loyalty through targeted multi-channel lifecycle campaigns. Working collaboratively across teams the role helps optimise campaign performance by developing and tracking key customer lifecycle and engagement metrics across acquisition in-life and retention stages.

It also acts as a bridge between marketing strategy brand creative and content teams to ensure CRM and marketing campaigns are compelling consistent and partnership with the CSM the role contributes to the development of email DM and SMS strategies aligned to business goals including content planning audience segmentation and customer journey mapping.

Essential Skills:

Previous experience in a marketing role
A good understanding of CRM platforms and their functionality
Real world experience of Salesforce Marketing Cloud preferable
Passionate about customer experience and digital transformation in a data lead environment.
A working knowledge of HTML CSS and AMPscript
Strong communication and interpersonal skills
Ability to work collaboratively in a dynamic team-oriented environment whilst managing multiple tasks and priorities
Analytical mindset with proficiency in interpreting customer data and metrics

Were assembling a diverse team where skills not checkboxes reign supreme regardless of race religion sex sexual orientation gender identity or disability.

Staysure Group welcomes all new starters with open arms providing training development opportunities and great benefits.

Location: Hybrid - Occasional travel to Northampton when required likely to be once every 2 weeks could be less depending on business needsContract: 6 monthsSalary: 32500 - 34000Hours: 37.5 This role supports the Customer Strategy Manager (CSM) in the creation delivery maintenance and performance re...