Anti-Social Behaviour Officer 18.5 hours

Portsmouth - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!

We have an exciting opportunity for a part time Anti-Social Behaviour Officer to join our team in Hampshire on a permanent basis working 18.5 hours per week. This role can be contractually based out of our Portsmouth or Basingstoke office. We offer a flexible approach to working between home and the office with a minimum of 20% of this to be office based to promote collaboration and team working.

Were able to be flexible with the hours worked (between our core operating hours Mon-Friday 8am-5:00pm). This can be further discussed at interview.

Want to know what we can offer you

26 days holiday (plus bank holidays) pro rata with the opportunity to buy or sell annual leave
A productivity-related bonus scheme to enhance your take-home
A generous contributory pension of 6%. Well match employee contributions between 7% and 10%
Life assurance paid at x 3 annual salary
Private medical insurance
Health care cash plan called Medicash
Enhanced pay for maternity paternity adoption and shared parental leave
Access to counselling legal and financial information
Electric car scheme
Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes

Heres the facts about the role:

As an Anti-Social Behaviour Officer youll provide a comprehensive service for our customers who need it this will include complainant and alleged perpetrator management investigating potential tenancy fraud applying for no access injunctions appearing in court where needed and supporting in the preparation of legal court applications and statements where legal interventions are being sought. Youll be providing a customer focused and responsive service where there have been cases of ASB such as harassment and domestic abuse in accordance with the organisations policies & procedures whilst ensuring a quality service and value for money.

This role is customer-focused and will require a strong team player who can support colleagues and managers with case management offer advice and support in training and liaise with external agencies as needed. You will compile evidence take witness statements provide effective witness support and support in cases that get to court. You will also work closely with local authority partners to ensure our customers needs are met and will maintain up to date knowledge of housing legislation and best practices.

Our ideal candidate will need good knowledge and best practice of ASB and tenancy fraud and housing legislation. Youll also have an awareness and understanding of the social housing sector so previous experience in housing would be beneficial. Youll have experience in investigatory work ASB or similar. And will have experience working in a customer centred role with the necessary strong communication skills to work with both customers and partner agencies. An appropriate professional qualification is an advantage but is not essential.

As this role involves travel a full UK driving licence and access to a vehicle for business use is a requirement. Business mileage will be paid. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment.

Interviews are due to take place 9 and 10 February (subject to change).

The Company

Were a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home and from the moment customers move into their VIVID home were here to help with that and more.

Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term and this means in the quality safety and energy efficiency of existing homes and neighbourhoods with a firm focus on improving services so theyre easy to use and access by our customers.

Were addressing the shortage of affordable housing in the south building the right type of homes to meet the needs of our local communities. Were the sixth largest developer of new homes amongst housing associations in England having built over 1500 last year.

This is summed up in our vision More homes bright futures.

Living VIVID

As a people business we work hard to create a high-performing and fun working environment. We invest in our peoples development whilst looking after their wellbeing with our award-winning initiatives.

Private medical / medicash benefits

Enhanced
paternity / maternity leave

Qualification funding support

Electric car scheme

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Were committed to diversity and inclusion and want people from all walks of life to apply for our vacancies.

Were a disability confident leader with disabled-friendly offices and well make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.

If you need additional support with your application please get in touch with us
on or email.Well be happy to help.

Documents

Required Experience:

Unclear Seniority

Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people! We have an exciting opportunity for a part time Anti-Social Behaviour Officer to join our team in Hampshire on a permanent basis working 18.5 hours per week. This role can be contractually ...