Housing Solutions Officer
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
- The role is designed to assist households living in temporary accommodation by resolving housing-related issues providing advice addressing property concerns and helping residents transition into suitable private rented housing. This position is crucial in ensuring that residents receive the necessary support to find long-term housing solutions.
- Provide clear accurate housing advice to households in temporary accommodation.
- Support residents in finding long-term housing solutions and moving into private rented homes.
- Respond to a wide range of queries complaints and requests for help.
- Manage a caseload independently ensuring timely updates and effective outcomes.
- Address anti-social behaviour (ASB) concerns by working with relevant partners.
- Identify barriers preventing move-on and develop creative solutions to support residents.
- Keep accurate records case notes and documentation on relevant systems.
- Experience working in Homelessness Housing Management or a frontline housing role.
- Knowledge or understanding of housing law homelessness legislation and the temporary accommodation framework.
- Excellent written and verbal communication skills.
- Strong IT skills including use of Microsoft Office and case management systems.
- Working hours: 35 hours per week
- Please note we work on bi-weekly payments.
- Candidates MUST have an Enhanced DBS & barred list check (Child & adult).
Required Skills:
Housing Solutions Officers will support households in temporary accommodation dealing with a wide range of issues from queries complaints housing advice disrepair and ASB. You will proactively help residents find housing solutions and move on from temporary accommodation into private rented housing. You will also ensure the temporary accommodation is maintained to the required standards and work in partnership to address tenancy issues.
Required Education:
Housing Solutions Officers will support households in temporary accommodation dealing with a wide range of issues from queries complaints housing advice disrepair and ASB. You will proactively help residents find housing solutions and move on from temporary accommodation into private rented housing. You will also ensure the temporary accommodation is maintained to the required standards and work in partnership to address tenancy issues.
Company Industry
IT Services and IT Consulting
Key Skills
- Section 8
- Public Health
- Data Collection
- Ellucian
- Banking
- Fair Housing Regulations
- LIHTC
- Budgeting
- Economic Development
- Real Estate Law
- Logistics
- Statistical Analysis
