Warranty Administrator (Scottsdale, AZ)

Scottsdale, AZ - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Great company. Great people. Great opportunities.

If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!

As a Warranty Administrator you will process and resolve branch warranty claims. You will also manage product complaints including branch/manufacturer communications.

**This is a hybrid role in our Scottsdale AZ corporate office**

What youll do:

Field branch & manufacturer requests and questions
Organize and review work orders to determine warranty claim eligibility
File claims manually and on-line with manufacturers on a daily basis
Perform claim maintenance in Rental Man recording claims sent to manufacturers
Process and track warranty claims until resolution has been recorded
Communicate as needed with branches and suppliers to facilitate the reimbursement of the warranty claims or re-filing if necessary
Record credit memos and/or denials in claim maintenance for all warranty claims
Attend and prepare manufacturer information for supplier meetings as needed
Research and record status of claims for monthly claim aging & controller spreadsheets for follow-up and resolution of outstanding claims
Special analysis projects presentations and assistance to Asst. Warranty Manager as needed
Attend and prepare manufacturer information for supplier meetings as needed
Create manufacturer informational sheets for intranet posting
Conduct and participate in warranty WebEx classes
Other duties assigned as needed

Requirements:

Associates Degree or equivalent work experience in a corporate environment
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
Ability to communicate effectively with personnel in the organization
Excellent problem-solving communication and computer skills
Strong knowledge of all models of equipment and all changes on the various models from each manufacturer

Why join us

We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:

Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.

At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.

Required Experience:

Unclear Seniority

Great company. Great people. Great opportunities.If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals! As a Warranty Administrator you will process and resolve branch warranty claims. You will also manage product compl...