Assistant General Manager
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Job Location:
Yearly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY: The Assistant General Manager helps the General Manager to ensure that day to day business operations run smoothly with a goal of controlling costs and providing a high-quality experience to guests. The AGM will support the General Manager in strategizing policies procedures guests staff and in attaining budgeted goals and sales growth. Is responsible for managing the daily operations of our restaurant including the selection development and performance management of employees. They will provide support and commitment to the Restaurant in regard to strategy policies procedures guests staff and purveyors in attaining budgeted goals and sales growth. Assist in the training of staff members.
PRIMARY JOB DUTIES:
- In depth knowledge of all functions and duties of restaurant employees and related departments as necessary.
- Supervise daily shift operations open and close restaurant shifts and ensure completion of assigned shift checklist and other duties.
- Ensures compliance and understanding of all restaurant policies standards and procedures.
- Meet and greet guests and set an exemplary example of guest service.
- Assist team members on the floor with guests during meal periods and high demand times.
- Program daily menu specials and changes in the point of sale system Propose and assist with developing promotions and new initiatives not limited to beverage marketing food sales incentives cultural activities etc.
- Complete knowledge of all food and beverage items there ingredients and allergies.
- Run analyze compile and interpret restaurant reports not limited to beverage food marketing sales personnel etc.
- Responsible for the selection training and development of all personnel.
- Be fully in charge of selection hiring managing retaining and training staff (in conjunction with HR).
- Maintain process and accurately submit all records of payroll and attendance.
- Responsible for all major direct and indirect operating expenses and purchases.
- Monitors alcohol beverage service and food handler in compliance with local laws.
- Participate support and make recommendations for ongoing restaurant programs with continuous improvement in networking.
- Maintain a weekly training calendar.
- Assist with the handling and service of all bookings of restaurant parties events catering functions off-site events etc.
- Assist and follow through for all guest conflicts and resolutions.
- Conduct pre-meal briefings (line-ups) to educate restaurant staff on menu items including ingredients preparation methods and unique tastes.
- Operate all department equipment as necessary and reports malfunctions and remedy malfunctions maintenance department.
- Purchase appropriate supplies and manage inventories according to budget.
MINIMUM QUALIFICATIONS:
- Bachelors Degree preferred
- Minimum two years of Food and Beverage management experience preferably in hotels or restaurants
- Exceptional guest service skills.
- Understanding of Food & Beverage Restaurant Bar/Lounge department procedures
- Effective decision communication and problem-solving skills
- Ability to delegate responsibilities and monitoring progress Competency of useful computer programs (MS Office restaurant management software payroll software POS) Availability to work holidays nights and weekends
- Travel to other locations required based on business demands.
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Assistant Manager Experience
- Management Experience
- Accounting
- Conflict Management
- Computer Literacy
- Hotel Management
- Leadership Experience
- P&L Management
- Supervising Experience
- Restaurant Management
About Company
Graspa Group, one of Miami’s top restaurant management companies, has been built on warm and welcoming hospitality which adds a touch of our unique Italian spirit to each concept.
