Payments Support Engineer II

Mississauga - Canada

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweeks prestigious 2025 Top 100 Global Most Loved Workplaces list.

Title: Payment Support Engineer II

Location: Mississauga CAN

Workstyle: Hybrid (MUST BE ONSITE 3X A WEEK)

Eligibility: Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position.

Essential Duties and Responsibilities:

Supporting maintaining and administrating payments platforms.
Planning implementing and managing infrastructure and application changes while preventing customer impacts.
Performing advanced troubleshooting of customer and internally reported system questions and incidents.
Documenting processes procedures and environments and reviewing technical specifications.
Preparing Operational records and reports using stored procedures and ad-hoc SQL queries.
Participating in on-call 24x7 support rotation.
Managing and performing essential functions required for effective system backup and restore testing.
Managing and performing periodic recovery testing of Disaster Recovery and Business Continuation plans.
Supporting UAT and development processes as required.
Supporting PCI and other ISO compliances within environments.
Onboarding training and coaching of new or more junior team members.

Core Competencies and Skills:

Innovative positive energetic driving for excellence and committed to achieving goals.
Strong planning and organizational skills.
Strong analytical skills.
Detail orientated.
Strong interpersonal communication and documentation skills including excellent soft skills.
Team player.

Education:

Post-secondary education OR relevant proven experience.
IT-related degree OR relevant proven experience.
Relevant technical training and/or direct work experience

Experience:

Must have Postilion experience and experience in supporting ATM- or POS-driving platforms or transaction (EFT) processing switches.
Minimum of 3-5 years of experience in Level 2-3 payments technical support & implementation.
Experience with payments framework maintenance and operations.
Experience with databases writing SQL queries and using stored procedures.
Experience with the crypto security and compliance regulations that applies to transaction processing.

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Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

By applying to NCR Atleos jobs you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy which is available at to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

The Company has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical requirement please contact Human Resources via e-mail at so that arrangements can be made for the appropriate accommodations to be in place.

Required Experience:

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 ...